Key Responsibilities Ensure Inflight meets all Federal Aviation Administration (FAA) Regulations, Transportation Security Regulations (TSA) and other regulatory requirements. Working with FAA, DOD, auditors and other audit personnel and regulatory agencies as required. Act as key interface with the FAA Cabin Safety Inspector, develop and maintain a strong, positive working relationship, analyze and research cabin safety issues and then develop summary presentations and make sound recommendations based on findings. Investigate and respond to letters of concerns/investigations and FAA inquiries Processes Inflight voluntary self-disclosures to FAA. Represent Inflight regulatory compliance to respond to new security requirements. Works within the Inflight Safety/Security Electronic Reporting System. Responsible for the internal Safety audit program and conducts onboard observations. Coordinate with the Inflight Training department to develop and implement corrective action plans based on results of flight attendant proficiency audits. Communicate directly with the Inflight Training department and Inflight team, support in-flight safety, security, and in-flight programs Investigate any safety issues, onboard emergencies and conduct debriefings with flight attendants. Ensure that departmental manuals and procedures are correct in content, issued to all flight attendants. Member of the In-Flight Go Team for any accident/incident investigation In-Flight SMS Manager – representing In-Flight within the Safety organization Oversees the Safety component for In-Flight and ensuring a safe work environment, including all SEP reviews Liaison with Flight Division, Maintenance and Airport Customer Service to ensure alignment of safety related policies and procedures. Oversees bulletins and revisions for IFM Develop, maintain, and/or provide oversight to flight attendant operational policies and procedures communication, both regulatory and non-regulatory Proven writing ability and use of authoring software, Office products etc. Editing/Writing/Authoring Flight Attendant Policies and Procedures. Other duties to support In-Flight as assigned Requirements Minimum Requirements High School Diploma or equivalent education 2 years Airline Inflight management experience 2 years’ experience in Airline Safety, Regulatory Compliance or Quality Assurance Experience in managing large-scale, cross-departmental projects, processes and procedures Experience in mobilizing a cross-functional learning team with diverse backgrounds and varied levels of experience. This includes setting clear expectations, providing ongoing coaching and feedback, providing learning and career growth opportunities Proven experience with project planning, execution and ongoing maintenance Experience working with the FAA Outstanding interpersonal skills and able to keep information confidential Experience in flawless record keeping – especially for FAA and Operational programs Excellent leadership skills including driving for results, identifying opportunities and managing change through leadership Excellent written and verbal communication skills Team player – can build relationships with just about anyone Attention to detail with an eye for flawless execution of programs and logistics Ability to multi-task in a fast paced, every changing environment Experience with MS Word, Excel, Outlook, PowerPoint, and Adobe is required Ability to create and deliver presentations to the Leadership team Must be able to familiarize with the AFA collective bargaining agreement Preferred Qualifications Bachelor\'s Degree SMS Certification or Experience Flight Attendant Experience Experience building and automating management level reporting Experience in airline industry or related field (e.g. hospitality, retail) Experience managing projects Advanced knowledge of Excel and Access (including macros)