Description
Attractive professional opportunity for the right candidate to work in conjunction within a Flight Operations Group supporting a Luxury Resort Travel Department to manage international and domestic operations for assigned company flights (B757 and E170) from our Fort Lauderdale (FLL) operating location. Operating from a second location in White Plains (HPN) may be a consideration for the right candidate. The role has room for upwards movement into management of an OCC team.
The Flight Operations Dispatcher will work as part of a growing OCC team and reports to the Director of Operations. The Senior Dispatcher is responsible for the continued safe, compliant, and efficient execution of tasks within the Freedom II Operational Control Center (OCC) functions to include operational control, scheduling, and dispatch functions. This includes oversight of all Freedom II assigned trip planning and aircraft movements to include the safety, security, and logistical aspects of the operation. The Flight Operations Dispatcher has responsibility for ensuring all elements of trip planning, execution, and post-trip closure requirements are in compliance with regulatory requirements.
It is important to our Team that the successful candidate will have the ability to remain flexible, adaptable and be innovative and forward thinking within a rapidly growing operation. This position presents many opportunities to contribute and make a positive, meaningful impact as our team and safety-oriented operation grows.
Compensation:
An attractive compensation package is offered, with a quality benefits package included.
Job Description:
Ensuring that Freedom II operations are planned and conducted in compliance with statutory requirements and policies.
Ensuring operational control is maintained for Freedom II aircraft operations, in coordination with the Accountable Executive, DofO, and PIC.
In coordination with the DofO, evaluating airport suitability restrictions and airport categorization before accepting a commitment.
Acting as liaison with the Director of Maintenance to ensure the availability of serviceable aircraft.
Maintaining a flight following system to ensure safety of flight and smooth coordination of services
Effective usage of the scheduling software platform for assigned trips
As the part of a Dispatch Team responsible for OCC functions:
Receives and processes flight requests.
Maintaining and amending all necessary Operations Department publications including but not limited to: Jeppesen Flight Guides, Operations Library publications and NOTAMs.
The selection of all operational support systems and vendors in liaison with the DofO.
Maintaining aircrew flight duty times and rest records and communicating to the DofO any conflicts with the Fatigue Management Program.
Integrating with Scheduling department functions
Maintaining files of returned flight documentation.
The effective execution of OCC tasks in coordination with 3rd party services, including but not restricted to:
The preparation of Operational Flight Plans and timely dissemination of information to crews.
Filling of ATC flight plans.
Obtaining overflight permits, take off and landing slots, etc. where required.
Production of customs notifications.
The production of all other documents, permissions and approvals required for a flight.
The preparation of weight and balance, loading and ground handling documentation, which meet the requirements of the BCAA.
The safe and efficient scheduling of aircraft and crew in liaison with the DofO and DOM, to ensure that aircraft utilization, punctuality and maintenance needs are met.
Prepares the Trip Kit in preparation for each flight and provides briefings to flightcrews.
Day to day supervision and control of operating crew duty hours and rest periods, in accordance with the Flight Time Limitations scheme.
Ensuring that Company aircraft ground handling is resourced and conducted in a safe and secure manner and that it complies with regulatory requirements and meets Company procedures, Services Level and contractual Agreements.
Acting as liaison with terminal and/or ground handling operations to oversee:
Arranging passenger and baggage handling and loading, to include processing, security screening, load requirements, etc.
Overseeing/arranging handling services as required: towing, ground carts, servicing, fueling, etc.
Preferred Requirements:
Established experience and familiarity with internal regulatory requirements and environment (BCAA OTARs, EASA, UK CAA, etc.)
Ability to work in an evolving operation; willingness to develop new systems and processes
Dispatch license not required, but strongly preferred and will be given priority consideration
Motivation to be involved in an integrated Safety Management System
Ability to work non-standard hours / weekends
Strong communication skills and ability to effectively convey mission critical information in an accurate and timely manner
Proactive and forward thinking and planning ability with attention to detail. Optimist with a solutions-oriented mindset
Proficiency in MS365 especially, Microsoft Word, Excel, Teams
Ability and willingness to travel to company locations as required, to better understand operational logistics
Self starter that can work with limited supervision with ability to direct and effectively prioritize
Ability to handle sensitive and confidential data
Experience with complex scheduling software (FOS, LEON, FLEXX, etc.)