CHARTER DISPATCH MANAGER ABOUT US [redacted] owns and operates a fleet of light, medium, and large cabin aircraft. We are currently seeking candidates for the position of Charter Dispatch Manager. The Charter Dispatch Manager position is responsible for managing the coordination and arrangement of Premier Private Jet charter flights. In addition, this position must maintain client centered customer service, successful in-depth flight operations knowledge, and an understanding of CFR 14 - 135. DUTIES AND RESPONSIBILITIES · Manage Charter Dispatch and maintain a culture of total customer service focused on anticipating our Clients’ needs and exceeding their expectations. · Ensure team notify and brief all crewmembers associated with scheduled trips as well as maintain communications with crew and assist in all crew associated travel plans. · Forecast and Communicate any operational issues that may affect the successful completion of a flight to our clients and appropriate departments. · Proactively resolve Client issues and disputes; referring to and including the Business Development Team for Client Relations assistance when appropriate. · Effectively communicate with PPJ Maintenance and crew regarding scheduled and unscheduled maintenance events. · Utilize Charter software to its maximum ability with incorporating scheduling updates to profiles, airport/aircraft information, maintenance warnings and aircraft times and invoicing. · Strive to meet daily, monthly, and annual operations goals. · Learn to utilize computer systems and programs to perform job duties to include but not limited to: Jet Insight, Microsoft Teams and Microsoft Office Suite. QUALIFICATIONS · General knowledge of geography, aviation meteorology, customer service, and corporate aircraft types and performance. · Ability to foster relationships with other departments at [redacted]. · Must be able to work in a fast-paced, demanding environment and demonstrate the ability to juggle and prioritize multiple tasks. · Previous aviation industry specific work experience with and an understanding of corporate aircraft operations and FAA regulations CFR 14 FAR 135 · College Degree (Aviation or Business degree preferred) · FAA Dispatch Certificate or Pilot Certificate