Essential Duties:

Provide a first point of contact for clients to ensure all of their flight training questions are answered once an order is received. Ensure that their experience is positive and places the needs and expectations of the customer first.
Enhance flight safety by providing excellent, high quality, and standardized flight and ground instruction through a CFR 14 Part 61 and Part 142 type rating program.
Maintain communication with clients before and after flight training events.
Escalate client and internal pilot issues to the Lead Flight Instructors.
Perform aircraft acceptance/delivery flights.
Facilitate maintenance and delivery/acceptance squawks on newly delivered aircraft and corporate aircraft.
Conduct company standardization flights to ensure company pilots are operating within company standards.
Provide flight and ground instruction per standards defined in Cirrus policy and procedure documents in concert with Part 142 syllabus requirements.
Operate Cirrus aircraft in accordance with applicable regulations and Cirrus company policies.
Make timely and accurate decisions regarding safety of flight.
Manage travel expenses in accordance with Cirrus company policies.
Provide excellent and professional customer service.
Act as pilot in command of Cirrus Vision SF50 and SR series aircraft while performing corporate flight missions, ferry flights, internal training flights, and demonstration flights.
Provide factory tours to customers during the delivery and training process.
As required, assist the domestic and international sales team in the selling process, including supporting tradeshows and other Cirrus sales events.
Process and maintain a deep level of aircraft knowledge and be a model aviator, flight instructor, and Cirrus representative.
Perform normal pre-flight and post flight inspections as well as clean, fuel, add oil and de-ice fluid, update avionics subscriptions, etc.
Maintain Situational awareness as to the delivery status and progress of individual customer aircraft

Required Education, Experience or License:

Current and active FAA Certified Flight Instructor (CFI and CFII) required
Current 1st or 2nd Class FAA Medical required
1000 hours acting as instructor required (*750 hours or more, please apply)
Turbine PIC experience required

Preferred Education, Experience or License:

Recent flight training experience in military, part 142, part 141, or General Aviation preferred
Instructor/Mentor/Company line check instruction or evaluation in part 135/121/141/142 authorized environment is preferred
Recent teaching experience in turboprop or turbofan aircraft preferred
Recent teaching experience in advanced Glass Cockpit preferred
Advanced FTD/Full Flight Simulator experience preferred
Turbine Experience in IFR, congested airspace, mountain flying, extensive IMC, and night experience preferred

Additional Knowledge, Skills, or Abilities:

Strong customer service and interpersonal skills required
Ability to work with other departments and outside vendors
Willingness to travel domestically in order to provide post Type Rating Mentorship to individual customers on a case by case basis
Handles guest problems and complaints
Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Anticipates guests' needs and responds promptly.
Strives to improve service performance.
Energizes the Cirrus Service Essentials