[redacted]’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. [redacted] is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on [redacted] has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all [redacted]. Find out more at cirrusaircraft.com. Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilot’s license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate. We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events. Responsible for ensuring customer satisfaction to all Cirrus customers, potential customers and guests during all visits to the Vision Center campus. The Delivery Experience Intern will learn to develop customer relationships by driving the Service Essentials to create personal experiences to creating a world class environment. Essential Duties: Greet and welcome customers and visitors to the Experience Center Engage with customers and visitors, anticipate needs Provide tours of the Flight Training facility and campus as needed Responsible for Patriot Act sign-in log for all Cirrus visitors Maintain all customer spaces (organization, stocking, cleaning, and similar tasks) Provide coverage and assistance to Cirrus Store as needed Prepare and distribute customer badges and visitor badges Additional duties and projects as needed Knowledge, Skills, or Abilities: Excellent communication and organizational skills Strong work ethic and professional demeanor Attention to detail Ability to work under pressure while maintaining a positive and enthusiastic attitude Proficiency in Microsoft Office (especially Word, Excel, and Outlook) Competencies Ensures Exceptional Customer Service: Energizes the Cirrus Service Essentials Strives to improve service performance Anticipates guests\\\' needs and responds promptly Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations Handles guest problems and complaints Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. This opportunity is located in Knoxville, Tennessee. Chosen as the location for our Vision Center Campus, the hub of our customer experience activities, Knoxville is often described as a hidden gem. Surrounded by the Smoky Mountains and home to the rambling Tennessee River, the town offers a plethora of outdoor activities and a vibrant downtown. Very few places feature the opportunity to experience live music, culture, outdoor adventures and acclaimed cuisine in one location. It’s no wonder why Knoxville was recently named as a “Top 10 Destination on the Rise” by Trip Advisor. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.