Description
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Director Inflight Safety & Compliance sets the long-term strategy and oversees the financial performance of inflight safety and compliance for Alaska Air Group (AAG) and its subsidiaries. As a people leader, this role establishes strategic goals and direction for a team of leaders to uphold cabin safety standards and ensure cabin operation standards are complying with all regulatory requirements and accountable to [redacted] Chief Compliance Offer for all compliance-related matters.
Key Duties
Liaises between the inflight and the Federal Aviation Administration (FAA) for all security and safety issues, including training content, self-disclosures, government affairs, and cabin safety.
Ensures flight attendant training and proficiency complies with the Flight Attendant Training Manual, company and regulatory requirements, and the curricula are Air Transportation Oversight System (ATOS) compliant.
Establish strategic goals and direction for the inflight management team and 24 hour on-call support as the face of inflight safety and compliance.
Develop people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning across teams and disciplines.
Collaborates with Association of Flight Attendants (AFA) safety and health to address all issues that are brought forward and advocate for inflight interests.
Develops and maintains policies and procedures that ensure and enable compliance by identifying, eliminating, or mitigating risk(s) to an acceptable level, while being mindful of operational impact.
Develops and implement continuous improvement program with the goal to improve cabin safety, increase safety awareness, and enhance the operations.
Leads the inflight Employee Injury Review Board and collaborates with the safety department to address inflight occupational safety issues.
Analyzes and reports all trends, safety concerns, and compliance issues to senior inflight leadership.
Oversees and supports the execution of the Safety Management System (SMS) within the inflight division.
Accountable for the accuracy and excellence of the inflight quality assurance and compliance audit program.
Job-Specific Experience, Education & Skills
Required
8 years of experience in relevant aviation safety and/or compliance.
5 years of leadership experience, with at least 2 of those years directly leading people.
Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
Outstanding communication (e.g., verbal, written, and listening) and presentation skills, with a demonstrated commitment to clear and transparent communication.
Excellent problem-solving skills, with the ability to understand the root causes of issues and to resolve in a thorough manner.
Experience with labor unions.
Flight attendant qualified, or able to successfully complete 5 weeks of flight attendant training.
Knowledge of applicable FAA regulations.
Minimum age of 21.
Preferred
Inflight experience.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Strong interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and key external business partners.
Skilled at making and defending tough decisions, while demonstrating care and concern for the opinions of others, both inside and outside the organization.
COVID-19 Vaccination Requirement
Where permitted by applicable law, new hires must have received the COVID-19 vaccine. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.
Total Rewards
Competitive total rewards package
Medical, dental and vision benefits
401k match program
Monthly incentive pay plan
Annual incentive pay
Generous paid time off
Unlimited high priority space available travel privileges on [redacted] & Horizon Air
Apply by 7:00 PM Pacific Time on 11/24/2021
Employment Type Full-Time
FLSA Status Exempt
Regular/Temporary Regular
Requisition ID 2021-6851