At [redacted], our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as Director, Operational Control. The primary responsibility of the position is the day-to-day operations of all Piedmont flight operations and to ensure that all flights are conducted in a safe and efficient manner. The successful candidate will have ten (10) years of airline management experience, be creative in identifying innovative strategic development opportunities, and have excellent interpersonal skills. This position will report to the Vice President, Flight Operations. Essential Duties: Ensure compliance within the Operations Department with company policy and legal requirements to ensure compliance in accordance with International Civil Aviation Organization (ICAO) and Federal Aviation Standards and Regulations Oversight of the personnel, processes, and procedures employed in the Operations Control Center (OCC) to efficiently run the daily operations of the airline and to forecast and plan for future needs of the OCC Provide strong leadership over the Crew Scheduling and Dispatch departments that conveys the company’s commitment to the highest possible safety standards Responsible for the development, maintenance, and currency of the company’s Operations Manuals and responsible to produce other operational documentation Responsible for the management and supervision of dispatcher training and training records in accordance with regulatory requirements and company policies and procedures Responsible for corrective action implementation within the department resulting from audits/inspections conducted Ensuring that OCC employees have the necessary resources to perform the functions of their positions in compliance with company policy, procedures, and all applicable regulations Execute safety risk management, safety assurance, and safety promotion in accordance with Safety Management Systems (SMS) principles Minimum Qualifications: Ten (10) years airline management experience Comprehensive knowledge of civil aviation regulations, standards, and recommended practices Able to demonstrate strong leadership, strategic vision, and managerial competency Natural teamwork skills with demonstrable experience of leading and managing people Highly disciplined individual who sets and works to strict deadlines and ensures that other managers correspondingly adhere to such deadlines Ability to identify innovative strategic development opportunities and drive the creation of new ideas and/or inspiring others to do so as well Excellent interpersonal and communication skills both verbal and written, and the ability to work well with all levels of management and support staff Ability to fully assess situations, grasp issues, solve problems, and make clear concise recommendations on key operational decisions Energetic individual who has clear ability to work with projects in parallel to the core responsibilities of the role Self-motivated individual with a high level of initiative and commitment Preferred Qualifications: Possession of Airman Certificate Work Environment: Standard office environment, use of computers and other office equipment Some travel is required Physical Requirements: Occasional lifting up to 25 pounds The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed. Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion. Minimum 18 years of age. Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.