Description
[redacted] is a leading private aviation company that delivers a total aviation solution for 9,000+ members and customers throughout North America. We offer three membership options—Connect, Core, and Business—that significantly reduce the upfront cost to fly privately and enable a member to book a private plane as easily as an Uber or an Airbnb. Additionally, we provide comprehensive aircraft management and whole aircraft sales services for current and prospective plane owners.
[redacted] gives members access to one of the world’s largest owned and managed fleets of private aircraft, totaling over 300 planes—as well as a fleet of 1,250+ [redacted]-approved partner aircraft ranging from Light to Large-Cabin Jets. All members can also attend exclusive events and take advantage of a suite of hospitality, lifestyle, and retail benefits from some of the world’s preeminent brands.
In August 2019, we completed a Class D equity raise, giving us an enterprise valuation north of $1.1B. In January 2020, we entered into a groundbreaking partnership with Delta, which involved our company combining with Delta Private Jets to expand our fleet and offer guaranteed nationwide coverage—and which has enabled us to provide unparalleled experiences across private and commercial air travel. We also acquired our longtime partner Gama Aviation in March 2020, making us the largest Part 135 operator in the US and one of the largest private aviation operators and aircraft management companies in the world.
These developments, coupled with our previous acquisitions of Avianis, a leading tech company that has accelerated the development of our next-level digital platform, and TMC, the leading light jet charter wholesaler in the US, have made [redacted] one of the fastest-growing and most innovative private aviation companies in the industry, capable of fulfilling any flight need.
At [redacted], we are realizing our vision of making private flying and the accompanying lifestyle accessible to millions of individuals, families, and businesses in the U.S. and around the world.
The Director of Standards plays an important role directly supporting departmental programs and objectives and, working with other departments, helps to shape the ability of the companies under [redacted] Partners Holdings, LLC meet the customers’ operational demands. The Director of Standards position helps to promotes a world-class culture to ensure the highest levels of compliance with standards, both within the company and with external partners and vendors.
Responsibilities
Assess and maintain applicable [redacted] standards required of 100+ domestic and international approved air charter operators.
Manage and continuously improve the associated policies, procedures, training and technology utilized.
Provide input into the development and oversight of [redacted]’s wholly owned air carrier certificates.
Manage and facilitate initial and ongoing assessments of our approved air carrier operators. Work to continuously improve the policies, procedures, training, and technology used in the oversight of approved operators.
Maintain the approved operator database and associated records including the tracking of operational and customer service issues experienced with approved operators.
Respond to requests to deviate from established standards and policies.
Facilitate the promotion of standards compliance throughout the company and externally.
Support the Senior Director, Standards in the relationships with all external auditing agencies, e.g., ARG/US, Wyvern, IS-BAO, ACSF and others (as appropriate).
Participate actively and (as deemed appropriate,) lead integration projects.
Foster and build professional working relationships with all internal and external stakeholders, in particular, Safety, Operations, Legal, Corporate Communications, Sales, Training.
Act as back-up to, and supporting of, the Senior Director, Standards in the execution of the Emergency Response Plan.
Perform other duties and/or special projects as assigned.
Qualifications:
Bachelor’s degree with at least ten years of experience in the business aviation or air charter industry is preferred (At a minimum, High School Diploma or GED required with at least five years of experience in the business aviation or charter industry).
Must maintain a working knowledge of applicable FAA regulations and industry best practices.
Demonstrated experience with business aviation and air charter audit and assessment protocols.
Strong ability to assess organizational culture.
Strong experience handling multiple complex projects with shifting and/or competing priorities.
High level of self-confidence, flexibility, and integrity.
Must act with suddenness and accuracy, and complete tasking with same.
Strong communication skills.
Excellent written and verbal skills.
Proficient in Microsoft Office products.
Candidate will need to accommodate a flexible work schedule.
Candidate must be able to work independently and be relied upon to set appropriate short-term goals as determined by project workload and cross-departmental requests.
Position is home-based, but candidate must live close to an airport with suitable airline service.