Purpose of Position This role will primarily be responsible for performing the planning and program management of Crew Uniforms, Known Crew Member (KCM), and Passport management. This role will be the expert resource and oversee execution while partnering with the various Union groups, Employee Resource Center, Procurement, Marketing and Market Research associated with this program. This role will also drive process improvements on all associated tasks. Tasks and Responsibilities Communicate effectively and build strong relationships with all project stakeholders, including project sponsors/executives, subject matter experts, project team members and external suppliers in a timely and consistent manner. Identify, monitor, and communicate project-related issues including scope changes that may arise during the implementation. Manage vendor website questions and updates to ensure ordering and replenishment process is successful, including upgrades of crew members and new hire ordering. Orchestrate and drive the successful planning and timely completion of each task to achieve successful uniform rollout, including the identification and mitigation of risks and issues which may impact the project. Ensure program scope consistency between companies, if applicable. Manage program budget and submit all invoices/POs for approval. Education Bachelor\'s in Business Administration or Operations Certifications and Licenses Years of Experience 4-6 years of experience Core Competencies Adaptability Collaboration Curiosity Service-Oriented Strives For Positive Results Knowledge, Skills, Abilities and Other (KSAOs) 4+ years of experience managing medium to large-scale implementation projects using a standard project management methodology. Demonstrate accountability in project ownership and solution-oriented work approach. Experience identifying and implementing process improvements. Prior experience managing teams, tasks, project budgets, and prioritization of activities. Ability to effectively negotiate and build consensus with various audiences and manage project activities. Proven organizational skills including attention to detail and multi-tasking skills. Ability to learn a new business domain and to build subject matter expertise in a short period of time. Excellent verbal and written communication skills. Strong working knowledge of Microsoft Office products and project management tools. Business analysis experience in process definition, gap analysis, and workflow design is preferred.