Executive Jet Management ([redacted]), a Berkshire Hathaway company, is looking for qualified candidates for a Charter Services Director (CSD) to work at our Headquarters in Cincinnati, Ohio. Purpose of Position: The CSD position is responsible for managing a team of individuals located in the Cincinnati, Ohio and Teterboro, New Jersey offices. They will be held accountable for the day-to-day charter sales responsibilities in each office. And, they will assist the other Directors in attaining the overall group goals. They will support the Vice President in formulating and implementing policies and procedures required to meet team and company goals. Major Duties/Responsibilities and Essential Functions: Supervise daily activity and assist with problem solving, sourcing -- reporting and development of creative selling solutions. Manage department schedules ensuring coverage and backup support for other locations. Responsible for time management -- vacation and time off approvals. Coaching, training, and mentoring utilizing skills developed with DiSC training system. Promotes teamwork and enthusiasm amongst team members working in conjunction with the CMH office and other [redacted] departments. Maintains harmony among staff. Authority to handle adverse customer service situations. Coordinate with the Vice President and other Directors to establish annual employee goals and review methodology. Conduct employee reviews and corrective counseling, when needed. Monitors, corrects, and documents employees\' work quality and productivity. Provide reporting to the Vice President on goal attainment, vendor and client issues, new business opportunities. Communicates new product information and aircraft availability to assigned teams. Manages follow up activity with new and existing [redacted] clients. Accompany Charter Services Managers during client visits, establish business review cadence and assist with presentation development. Keeps Vice President informed on their sales office performance and issues. Work on and lead special projects with Vice President, defining and improving process and procedures leading to improved customer experience. Minimum Qualification: Bachelor\'s degree in Aviation, Business, or related field. Commensurate experience will be considered. 2+ years\' [redacted], or NetJets experience. 2+ year\'s Charter Services experience. Prior aviation and customer services, or sales experience. Supervisory experience. Ability to plan, prioritize, and coordinate multiple projects and deadlines. Excellent working knowledge of general aviation and the charter environment. Thoroughness, initiative, sound judgement, dependability, and integrity. Overnight travel, long or irregular working hours required. Possess effective verbal and written communication skills. Benefits Package: Full complement of attractive benefits to our team members, including Medical, Dental and Vision. 401(k) Savings Plan. The company provides a 53% matching contribution of your pretax contributions, up to the first 20% of your contributions per pay. Company provided Short Term Disability Flexible Spending Account (FSA) Prescription Drug Benefit Plan Two-week paid vacation Executive Jet Management is an equal opportunity employer. To ensure a safe environment, we conduct pre-employment drug screening and background checks.