Role Introduction Reports to: Assistant Manager Inflight Operations Safety & Standards (AMIOS&S) This position is responsible for providing support to Assistant Manager Inflight Operations Safety & Standards (AMIOS&S), in managing cabin safety and upholding Safety Management System (SMS), cabin safety standards and Occupational Health & Safety (OH&S). To ensure safety standards for [redacted] Airways are in compliance of Hong Kong and International regulatory bodies through research, development and implementation of safety, security and OH&S related projects. This role is crucial in supporting Inflight Service Delivery (ISD) to meet its legislative obligations under the Hong Kong Civil Aviation Department (HKCAD) SMS and the Hong Kong Occupational Safety and Health Ordinance, and supports the SMS, by addressing mitigations for safety risks associated to cabin operations. Key Responsibilities Assist AMIOS&S to implement SMS, and to manage Cabin Safety Safety Objectives and Performance Targets Monitor safety performance by reviewing Cabin Safety Reports through AQD, Flight Journal and other cabin reports and statistics, and identify any issues and trends to ensure they are properly followed up Attend Cabin Safety Action Group (CSAG) meetings Support AMIOS&S in preparation of Cabin Safety Action Group (CSAG) meetings Safety Promotion Lead, mentor and develop Cabin Safety Executives (cabin crew secondment) Oversee the quality of communication materials prepared by Cabin Safety Executives, and ensure the materials are submitted in timely manner. These materials are including, but not limited to Cabin Crew Newsletter (CCNL) Notice to Cabin Crew (NTCC) Monthly Pre-flight Briefing Sheet for SCCM Monitor safety common mail box and respond to cabin crew’s safety-related enquiries Establish ad hoc communications with cabin crew when required Responsible for deciding the topics and developing the safety campaigns Safety Risk Assessment Carry out safety risk assessment with stakeholders as required Safety Auditing Review and update safety related manuals and documents for the purpose of internal and IOSA audit Conduct Flight Inspection regularly based on the Cabin Monitoring Inspection (CAB) Checklist created by GSORM QA Safety Investigation Support Group Safety & Operational Risk Management (GSORM) for safety investigation Assist AMIOS&S to ensure ISD is in compliance of all safety-related related regulations Assist AMIOS&S to handle Cabin Crew OH&S-related matters including ad hoc cabin safety & OHS related projects when required Responsible for ad hoc cabin safety & OH&S related projects when required Deputise for AMIOS&S when required Maintain Certificate of Competency (COC) in Cabin Crew Management Flying Programme Requirements University graduate At least 5 years of relevant experience, ideally in aviation, cabin safety and/or OH&S related role Passionate about improving and upholding cabin safety Have good understanding of inflight standards & operations procedures Knowledge on cabin safety, OH&S and risk assessment Experience as a cabin crew is an advantage Good analytical ability, and knowledge on data analytics, auditing and compliance Excellent command of written and spoken English Good command of written and spoken Chinese (including Putonghua) would be highly regarded Self-motivated, detail-minded, well organised, high quality awareness with accuracy and efficiency Be a good team player and able to communicate with stakeholders at all levels effectively Proficient in Microsoft Office applications Personal & Application Information [redacted] is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer. Please note that with effect from 1 December 2021, all employees must be vaccinated in order to access Cathay City and all other Cathay Group Company premises in Hong Kong. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.