Manager, Inflight Support and Response
Oversee strategic projects which support the Inflight Operations teams
Lead Inflight’s Emergency Planning & Response functions
The role is a part of the Strategy & Support team within the Inflight group
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Lead a team responsible for administrative and regulatory tasks associated to the operation
Support and execute operations strategy
Facilitate Ops Reliability & OKR Projects
Drive process & system improvements to support FAs and our operation
Lead Inflight Emergency Response readiness plans
Partner with the APFA on the Critical Incident Response Program
Manage Inflight requirements for new station start-ups/terminal moves
Maintain Inflight Airport Resource Guide
Liaise with airport leaders on operations performance initiatives
Handle reviewing/coding/approving invoices, where applicable
Minimum Qualifications- Education & Prior Job Experience
Bachelor's degree / Master's degree or equivalent training/experience
5+ years of aviation experience or relevant experience
Preferred Qualifications- Education & Prior Job Experience
Experience managing a team and with Inflight and/or Airport Operations
Prior experience with roles and responsibilities associated to Emergency Planning & Response
Skills, Licenses & Certifications
N/A