Description
[redacted] is seeking permanent full time Flight Attendants based in Calgary. The ideal candidates will enjoy a dynamic and rewarding work environment. We are excited to welcome safety-oriented and customer service minded individuals to start their careers with our company.
[redacted] (PCA) headquarters are located in the South Terminal building at Vancouver International Airport. PCA also has operations within our Capacity Purchase Agreement (CPA) with WestJet Airlines under the banner - WestJet Link. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia and Alberta.
This position is a WestJet Link Flight Attendant for the Calgary base operating out of the Calgary International Airport.
PCA Flight Attendants are the ambassadors of the company. They are responsible for providing outstanding service to our customers, ensuring their safety, security and comfort at all times. They must embody the Pacific Coastal motto \"People Friendly, People First\" and role model the behaviors that respect the corporate values, professionalism, diversity and service excellence.
Ideal candidates for these positions possesses excellent customer service skills and the ability to work in an ever-changing environment and schedule. We are looking for real team players who are passionate about people and driven to delight every customer and put their interests first.
What will you bring to our team?
You are a true customer ambassador and always enthusiastic to provide exceptional customer service.
You are passionate about people and driven to provide a comfortable flying experience.
You understand the importance of safely performing on-time and bring a proven track record for punctuality and reliability.
You breathe safety and are willing to learn how to utilize emergency equipment such as oxygen, aircraft doors, and fire extinguishers.
You are always mindful of the safety of our passengers, guests and your fellow crewmembers.
You are a traveler and are flexible to be away from home any time, any day and any hour for extended periods of time.
You thrive in an ever changing and sometimes unpredictable environment.
You are resourceful and you problem solve for fun!
Flexibility is your motto!
Job Descriptions:
Attend preflight briefings on details of the flight
Ensure the safety, security and comfort of all passengers and guests at all times
Ensure all safety equipment is checked prior to departure and monitored during the flight
Greet passengers in a friendly and professional manner
Explain safety procedures, demonstrate the use of emergency equipment, direct passengers in case of emergency
Make inflight and other announcements as required
Attend to safety of passengers during take-offs, landings and emergencies
Provide inflight service of snacks and beverages, and ensure that all necessary supplies are on board
Answer questions about the flight, attend to passengers\' needs, particularly those with special needs
Reassure passengers during flight, especially during turbulence
Administer first aid to passengers or coordinate first aid efforts, when needed
Submit reports on the cabin condition, as well as on any medical problems that may have occurred during the flight
Operate safety and emergency equipment such as fire extinguishers, galley equipment, communication and lighting equipment, oxygen systems and aircraft doors
Follow and enforce standard operating procedures to ensure compliance with [redacted] and regulatory requirements
Other duties as assigned
Qualifications:
Previous Flight Attendant experience or training is preferred
Customer Service experience (minimum 1-2 years)
Valid Canadian Passport
Must be able to obtain a Transport Canada issued Restricted Area Identity Card
Must be comfortable working in confined spaces and close proximity to public
Must be 21 years or older
Must complete an intensive initial training program complete with ground training, practical drills and emergency drills - as well as first aid and live firefighting with successful passing grades
Capable of lifting up to 50 pounds
Travel away from home, any time, any day and any hour
Skills, Knowledge & Abilities
Excellent communication skills, strong leadership abilities, professional image, diplomacy and friendliness
Ability to actively listen, empathize, ask questions, and respond in language that passengers, guests and clients understand
Ability to remain calm under pressure and act decisively when dealing with stressful situations
Ability to manage conflicting priorities in a timely and professional manner
Work well unsupervised and in many different environments and settings
Note: Priority is given to applicants who have had previous Flight Attendant experience and/or training.
Why [redacted]?
Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.
Compensation: We offer competitive compensation with long-term pay progression to recognize years of service as well as a company match Group RRSP for retirement planning.
Health Benefits: We offer a standard benefits package for permanent employees consisting of extended health, dental, vision, travel medical, life insurance, AD&D, short-term disability, long-term disability, an employee and family assistance program, paid sick days, and paid personal emergency days.
Travel Benefits: We offer excellent travel perks within the Pacific Coastal network for employees, their eligible family members, and their friends. Also available to employees and their eligible family members is standby travel on other airlines across the world. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the [redacted] network.
Employee Programs: We have employee recognition and reward programs, a service milestone recognition program and an online learning and development program.
Interested applicants please complete your job application by clicking on: [redacted]
[redacted] is an equal-opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, disability or any other identifying characteristic.