Job Title: Flight Attendant
Location: Orlando, FL
Department: Inflight
Reports To: Director of Inflight & Crew Management
FLSA Status: Non-Exempt
Essential Functions:
• Participates in the company’s Safety Management System (SMS) in accordance with the responsibilities detailed in the Safety Management System Manual
• Maintains all manuals issued by [redacted] in current form.
• Familiarizes all aspects of the flight including but not limited to: Cabin Safety, Cabin Service, Aircraft/Passenger security requirements, Passenger Manifest, including special needs passengers, and any additional information provided by the Pilot-in-Command, Second-in-command and/or Operations Control
• Follows and enforces safety and security in accordance with company policies and procedures including ensuring the safety of our guests in compliance with all Federal Aviation requirements.
• Actively promotes a service culture that emphasizes learning, continuous improvement, effective communication and adherence to the highest safety and service standards in accordance with all [redacted] approved/accepted manuals.
• Performs other duties as assigned.
Experience, Qualification & Skills:
• Must be 21 years of age or older.
• Legally Authorized to work in the United States
• Must have valid U.S. passport or other passport and green card for international travel without restrictions prior to attending training with a minimum of 12 months expiration date.
• High School diploma, GED, or equivalent education required.
• Must be able to read, write, and speak English fluently.
• Must pass a 10-year Background check including an FAA required fingerprint based criminal history records check.
• Test negative on an FAA mandated pre- employment drug test, and on subsequent tests under the [redacted] drug and alcohol testing policy applicable to employees occupying safety sensitive positions.
• Must be willing to comply with necessary pre-employment checks mandated by the Transportation Security Administration (TSA)
• Must attend and successfully complete the 6-week [redacted] Flight Attendant training without any interruptions.
• Must obtain Flight Attendant Certificate issued by the Federal Aviation Administration
• Successful candidates will be based in Orlando, FL (MCO) and must be able to comply with [redacted] Reserve and Scheduling policies.
• Ability to work flexible hours, days, nights, and holidays and be able to be away from base for periods up to 18 days (about 2 and a half weeks) per month.
• Must be reliable, punctual, and dependable.
• Must comply with all authorities, laws that have jurisdiction over operations that are conducted over the high seas or within a foreign country.
• Must obtain the required vaccinations and inoculations to adhere to health requirements of the destinations that we serve.
• Comfortable utilizing basic functions of electronic devices
• Must be able to interact with passengers and co-workers in a professional manner.
• One (1) year of direct customer service work experience is preferred.
Physical Requirements:
• Must be at least 5’ 2” tall to reach emergency equipment in the overhead bins.
• Able to lift up to 49 pounds from floor to overhead bin, push/pull services carts weighing up to 250 pounds, open and close aircraft doors and emergency exits without assistance.
• Able to bend, stoop, and stretch repeatedly.
• Must be able to lift carryon luggage into the overhead compartments.
• Must be able and willing to serve peanuts, or meals containing shellfish/seafood, beef, and pork.
• Able to work with animals and around other allergens and products including latex.
• Must be able to carry personal luggage using air stairs to board the aircraft.
• Ability to stand/ walk for long periods of time
• Ability to sit in an aircraft jump seat with seatbelt and shoulder harness fastened.