The Coordinator, Inflight Training Administration is responsible for the scheduling and recordkeeping of FAA regulated Flight Attendant training and evaluation. The Coordinator must work proactively to identify the training needs of each Flight Attendant, including Initial Training, Initial Operating Experience (IOE), and Recurrent Training. The Coordinator will deal directly with the scheduling of new hire Flight Attendants, IOEs, and Recurrent Training, to include travel and accommodations. In addition, the Coordinator will assist in the scheduling of Inflight Support Coaches (ISCs) which will operate the IOEs with new hire Flight Attendants. The Coordinator will also assist with training of new Coordinators and will continue to provide support and guidance to the team. The Coordinator will be the daily check that all Flight Attendant qualifications are being maintained and all Flight Attendants are operating legally under FAA regulations. The Coordinator will also provide administrative support as needed to the Inflight Training Leadership team and assist with various department operational needs.
Essential Functions
Maintain all training and personnel records in an electronic database system as well as daily training attendance records.
Coordinate scheduling and notification of department personnel for all training events.
Schedule travel and hotel accommodations for training events.
Track/audit IOE and line audit hours for ISC pay and submit to payroll.
Schedule flights and ground transportation for all aspects of Inflight Training.
IOE/ISC planning and logistics.
Recurrent/Reinstatement/Ad Hoc Training planning and logistics.
Update and maintain training records per FAA regulations.
Coordinate all training events with eligibility to bid, and legalities with Crew Scheduling and Crew Planning departments while maintaining minimum disruption of daily operations.
Initial Training presentations to include but not limited to Move/Commute/Local and IOE.
Performs other duties as assigned by Inflight Training leadership.
Qualifications
High school diploma or GED required.
Minimum of 3 years of administrative experience in a corporate office environment preferred.
Previous airline experience preferred, with a working knowledge of Inflight Training, Operations, Crew Scheduling, and administrative functions.
Knowledge, Skills and Abilities
Ability to work in a team environment.
Ability to maintain confidentiality.
Strong communication, organizational and administrative skills to support the Inflight Training Department.
Knowledge of company policies and procedures, Federal Aviation Regulations, and Flight Attendant contract.
Ability to work independently at times while balancing multiple duties and responsibilities.
Computer competency in Excel, word processing, database software.
Ability to multi-task, adapt to change, and prioritize duties in a fast-paced environment.
Proficiency with crew qualification systems.
Curriculum development and Advanced Qualification Program (AQP) experience preferred.