As a Cabin Crew Operations Officer (previously known as Briefing Officer) you have to oversee a variety of cabin services related processes specific to Cabin Crew operations. You will be required to provide support services in order to aid Crew Operations during pre-departure and post arrival sessions by providing appropriate information; including the handover of relevant documents such as Ipads, forms, exit permits etc. to Cabin Service Director and Cabin Senior. As a Cabin Crew Operations Officer you will act as the focal point for customer service recovery and will be required to work in shifts due to the nature of this position. About You: To be successful in this role, you should hold an A level or equivalent degree. A Bachelor’s degree or a diploma in hotel or hospitality management would be an added advantage. You should also have a minimum of 4 years of job related experience with a sound knowledge of MS-Office, excellent people management and stakeholder management skills. If you are a [redacted] cabin crew, you should have a minimum of 5 years of flying experience, with a minimum of 1 year as senior crew member i.e Cabin Senior or CSD. Note: you will be required to attach the following: 1. Resume / CV 2. Copy of Highest Educational Certificate 3. NOC ([redacted] Group Employees Only)