Description
Executive Jet Management ([redacted]), a Berkshire Hathaway company, is looking to hire a Charter Fulfillment Manager to work at our Headquarters in Cincinnati, Ohio.
Position Summary:
The primary function of the Charter Fulfillment Manger is to effectively manage the owner approval process for their assigned accounts, while also providing resourcing options for Charter Services.
Manage the Owner approval process for all assigned accounts, or other CFM\'s accounts in their absence, to ensure timely response and follow through to all approval requests. In addition, this position actively works with Charter Services to provide creative on fleet solutions to filter bookings onto the [redacted] fleet.
Develop and maintain relationships with existing and new Clients to provide support Owners Services in account management for assigned accounts. This includes participating in relevant communications regarding Finance, Maintenance, Flight Operations, Training, Trip Planning, or any other issues that come up while [redacted] managing the Client\'s aircraft.
Applies detailed knowledge of the services provided by [redacted], and a general understanding of the various aircraft and their operational capabilities. Maintains cross-departmental knowledge of the Client\'s account which includes: Fleet Maintenance, Accounting, Training, and Flight Operations. Be familiar with NetJets, and [redacted] goals, metrics, and business objectives.
Provides options to aircraft schedulers, ensuring the feasibility of these options. Coordinates with Dispatch to verify regulations, and duty day limitations. Monitors changes to trip scheduling and the resulting implications to the overall operations of the aircraft. Knowledgeable of crew schedule (training, vacation, ect.) Brief Crews for domestic Part 91 flights.
Monitors email, and phone activity both during, and outside working hours, and responds as appropriate. Elevates urgent issues to the department leadership.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this job. Management maintains the right to assign or reassign duties and responsibilities to this job at any time.
Qualifications:
Relevant experience: 3+ years\'
Bachelor\'s Degree
Proven experience in effective and efficient aircraft scheduling
Good working knowledge of aircraft finances
Excellent customer service and interpersonal skills
Excellent communicator and listener
Possesses good judgment, strong collaborative skills, and the ability to navigate and influence across different functions in an organization
Excellent knowledge of FAA, DOT and NTSB rules and regulations
Creative and \"outside the box\" thinker
Ability to make well thought out, and defined decisions and the ability to effectively communicate those decisions to the intended audience.
The ability to work a flexible schedule, to include: nights, weekends, holidays.
Benefits Package:
Full complement of attractive benefits to our team members, including Medical, Dental and Vision.
401(k) Savings Plan. The company provides a 56% matching contribution of your pretax contributions, up to the first 20% of your contributions per pay.
Company provided Short Term Disability
Flexible Spending Account (FSA)
Prescription Drug Benefit Plan
Two-week paid vacation
Executive Jet Management is an equal opportunity employer.
To ensure a safe environment, we conduct pre-employment drug screening and background checks.