WELCOME TO THE WORLD OF OPPORTUNITY! [redacted], the fastest growing European low-cost airline, operates a fleet of 145 Airbus A320 and A321 aircraft. A team of dedicated aviation professionals delivers superior service and very low fares, making [redacted] the preferred choice of 10.2 million passengers in the financial year ending 31 March 2021. [redacted] is listed on the London Stock Exchange under the ticker WIZZ. The company was recently named one of the world\'s top ten safest airlines by airlineratings.com, the world\'s only safety and product rating agency, and 2020 Airline of the Year by ATW, the most coveted honour an airline or individual can receive, and a most sustainable company in the airline industry in 2021 by World Finance Magazine. JOB TITLE: Cabin Crew Base Manager BASE: Abu Dhabi Job scope In this role, you will be responsible for managing, supervising and giving leadership to Cabin Crew members. In cooperation with Chief Cabin Crew you will be accountable for ensuring cabin crew compliance with [redacted]’s operating policies and procedures, directing and supporting Cabin Crew in personal development and motivation, identifying and resolving base related issues, representing the company and acting as liaison between Management of Cabin Operations Department and Cabin Crew Members. Responsibilities of the function The Cabin Crew (Base) Manager is responsible for the following: - To manage Cabin Crew on their base on behalf of the CCC/HFO - To supervise and give leadership to all Cabin Crew members, both on and off duty, whilst maintaining good moral standards, social standards and high standard of discipline and conduct - To monitor day to day running of operations, liaising with Cabin Crew Instructors/Line Trainers and their departmental superiors to foresee and eliminate any problems - To act as a liaison between Chief Cabin Crew/Head of Flight Operations and Cabin Crew Members - To act as described in CAM for SCA during flight duties - To lead and direct Cabin Crew in personal development, conduct performance assessment and prepare periodical reports - To approve and/or monitor non-flight related Cabin Crew roster related items - To prepare pre-flight schedule for CC according to required flight checks, briefing checks, grooming checks - To ensure compliance of Cabin Crew with standards and expected performance level - To consider and undertake necessary actions according to the reports received from the Cabin Crew in safety and security related issues - In conjunction with Cabin Crew Instructors/Line Trainers to be responsible for issues relating to company policies and procedures and Cabin Crew proficiency checks, including monitoring of proper execution of Standard Operating Procedures - To ensure the required standard of safety and customer service by the Cabin Attendants - To manage ongoing Crew performance, motivation - To organize and host regular Crew meetings in order to facilitate and promote open and direct dialogue between crew and management - To coordinate and perform the recruitment for SCA positions - Liaising with Base Captain where appropriate In conjunction with Chief Cabin Crew to prepare the proposals for Crew Order/Crew Info - To conduct checks on Cabin Crew performance both during ground and flight duties according to company procedures in order to control the level of service and safety on board - To do a consistent application of corporate policies which are established together with HR - To assure the maintenance of performance management program in conjunction with Chief Cabin Crew and HR - To coordinate and perform the recruitment for SCA positions - To participate in cabin crew recruitment events - To collect and verify the accuracy of the documents in the process of hiring Cabin Crew - To update personal files of cabin Crew members in the base, in accordance with training and HR requirements - To control number of Cabin Crew in the base, Cabin Crew fluctuation and report it to the Chief Cabin Crew in weekly reports - To nominate and communicate their deputy and period of absence to all Cabin Crew members of the concerned base(s), when the absence is longer than 4 calendar days - To act as a deputy of another Base Manager, when nominated - To have a valid Cabin Crew Attestation and to be qualified to operate as a Crew member - To lead and manage individual projects within Cabin Operations Department - Owner of Purchasing (alcohol and medical centres) base contracts and approving related invoices - To comply with deputization process. Authorities of the function - Conduct one to one meetings with cabin crew employees in the base, to conduct disciplinary investigations - Maintain relation with external entities relevant to Cabin Operations (medical centers, alcohol check providers, health and safety at work providers) - Sign verbal and written warnings for crew in the base - Command Cabin Crew of the base on behalf of the Head of Cabin Operations - Approve and/or monitor non-standard Cabin Crew roster items Desirable requirements University or college degree 1 year experience as Senior Cabin Attendant in [redacted] 2 years aviation experience Fluent English (both in written and spoken)