Description
Manager of In-flight Administration is responsible for addressing and resolving issues with all flight attendants. Working closely with Crew Quals and Crew Planning to ensure all training events are scheduled and flight attendants are notified. Serves as a liaison in communication with the entire Flight Attendant work group
Essential Functions:
•Assists the Vice President of In-flight on coordinating administrative policies with appropriate activities
•Assists the Vice President of In-flight to ensure quality compliance of the flight attendant administrative responsibilities. Assumes responsibility for:
?Expense reimbursement for flight attendants
?Scheduling all training events for flight attendants
?Each bid\'s Productivity Bonus
?Coordinating IOE rides for Flight Attendants
?Customer Service issues with Flight Attendants
?Communications with the In-flight group
?Flight Attendant files and records of customer complaints/compliments
?Ordering FAA Certificates
?Crew Memo distribution
?Tracking light duty flight attendants
?Crew ID for all Flight Attendants
?Ordering office supplies
?Updating In-flight Management Timesheet
?Coordination with contract administration with Flight Attendant Pay issues
•All other duties assigned by Vice President of In-Flight
Requirements
•High school graduate or equivalent.
•Microsoft Word, Excel, Outlook, Power Point.
•Knowledgeable in Reservation systems, Sabre, Shares, Apollo. Crew Trac Kwiktag
•Current Flight Attendant with Mesa Air Group or a current Crew Tracker
•Highly organized.
•Accurate and attentive to detail.
•Excellent communications and public relations abilities.
•Strong typing and computer application skills.
•Able to operate telephone, PC. Copier, and other basic business machines.
Preferred
•BA/BS Degree with Supervisory skills.
•Crew Tracker and highly efficient in all reservation systems.
*Equivalent education and experience will be considered.
Requisition Number
YV1350