Private Jet Services group grew out of a passion for flying. We started from a New Hampshire base and flipped the standard aviation model on its head to provide a consultancy aviation approach with an inherent dedication to detail. That was back in 2003, and this personalized local approach is still a core tenet of our business. We work 24 hours a day, 365 days of the year, ever-ready to dispatch aircraft or fast-track a commercial carrier for your needs. There will always be an experienced consultant available to assist in trip planning or respond to any mission-critical situation. The Inflight Coordinator is responsible for coordinating all aspects of the flights including, but not limited to: catering, commissary, manifests, ground handling, passenger screening, in-flight service, and cost reconciliation. The ideal candidate will be available to live and train in the assigned city with a tenured member of the IFC staff and be open to relocation once training is complete and an assignment has been made. Preferred cities are San Jose, San Francisco (Bay Area). Essential Functions: Travel onboard 121 flights or other charter flights as assigned as the in-flight concierge to ensure all procedures are implemented as planned. Collect fuel, handling receipts, and flight logs on all ACMI flights. Send flight movement messages Coordinate charter details Coordinate airport procedures: ground handling, fuel, commissary, security, and vehicle ramp access. Coordinate catering arrangements and any other ancillary client requirements. Facilitate communication and assist with the processing of paperwork between ground transportation companies, carrier, ground handler, and the team Trip-coordination, trip briefs, manifests, and all associated paperwork. Trip reconciliations Other Responsibilities: 91/135/121 Inflight Operations: - Support ELJ fleet of aircraft types - Perform cabin attendant duties - Assist with aircraft acceptance and delivery - Develop service flows, galley diagrams, stock lists, etc. - Line and ground training Marketing: - Assist with various social media campaigns and gifting programs, etc - Website review and recommend enhancements - Attend marketing events Ambassador Responsibilities - Meet and Greet arrivals/ departure - Flight tracking - Other duties as assigned by Inflight Management for support of Elevate Holding operations Competency: Demonstrate a willingness to multi-task and to providing world-class service. Demonstrate the capacity to deliver affirmative control of flight logistics and support. A high degree of confidentiality and discretion Ability to act as an ambassador of the PJS brand to help grow company culture. Excellent written and verbal communication Ability to look, dress and act professionally Must be able to pass a 5-year criminal background check and drug screening Must have a current passport Supervisory Responsibilities: This position is not responsible for supervising others. Work Environment: Domestic and International Travel Required Often the time spent out at the aircraft prepping - both on the aircraft outside on the ramp Physical Demands: Ability to lift 30lbs repeatedly Frequent and repeated bending, stretching, standing, walking, carrying Position Type: Full Time - frequent weekend, holiday, and evening work Stand-by and on-call assignments Travel: Travel both domestically and internationally. 80% of the time The Inflight Coordinator must live in the assigned city Required Education / Experience: Bachelor’s Degree Preferred Minimum of 5 years of experience with and proven knowledge of FAR-135 and/or FAR-121 operations, regulations, and current marketplace/equipment available or Minimum 5 years of experience in a prior Corporate Aviation Flight Support or FBO role or Minimum 5 years of service industry background: restaurant, caterer, or event planner Sponsorship is not available for this position.