Overview

At Eastern Airlines curiosity and excitement for growth go a long way. Eastern Airlines was launched by seekers, adventurers, and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today.

Our open-hearted attitude, respect for the people we fly with, and attention to detail are what sets Eastern Airlines apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful.

This summary provides a listing of the knowledge, skills, and abilities that are critical components of the position of Manager of Inflight Training and Standards.

General

This is a full-time position that reports to the Director of Inflight and interacts with flight crew members, the Corporate Training department, and People Services. The successful individual in this job must be an individual with high integrity/dependability and a willingness to continuously learn/adapt to requirements. In addition, excellent communication skills are required, and the successful candidate must be able to exhibit the values and culture of the company while working with flight crew members (Captains, First Officers, Flight Attendants, and Air Transportation Ground Instructors) in a fast-paced/dynamic environment.

Duties and Responsibilities

Ensure that all flight crew members (Captain, First Officer, Check Airmen, Flight Attendants) required records are maintained in accordance with FAA CFR Part 121 subpart V requirements and Company policy:
Maintain specific records for all flight crew members that include, but are not limited to, crew member proficiency and route checks, airplane and route qualifications, training, physical examinations, flight, duty, rest time records, release from employment, and any physical or professional disqualifications.

Semi-monthly Flight Attendant timesheet audit.

24/7 timely upload of training records immediately following completion of all training events.

Flight Attendant open house support when needed.

Flight Attendant training support when needed (may include weekends)

Assist with the preparation and execution of Flight Attendant graduation.

Coordinate with Crew Scheduling to ensure important records are accurate at all times so that crew scheduling is compliant with FAA and Company policy and requirements.

Reach out to crew members to ensure missing, expired, or new and important documentation such as a renewed medical certificate is timely given to the Company to ensure uninterruption of the crew members’ qualifications.

Prepare relevant management reports as requested, including crew member training and qualification milestones, anniversaries, drivers for upcoming required training, etc.

Prepare monthly, and yearly expense reports for all training-related expenses including reconciliation and receipt upload for Brex card in a timely manner.

Prepare time and duty reports for Flight Attendants who have resigned or terminated.

Develop a yearly training footprint for all training events.

Maintain and update electronic training schedules for training events.

Coordinate travel and accommodation for all training-related events including 24/7 monitoring of Flight Attendant travel arrangements due to training needed. Partner with crew scheduling with non-training travel assistance.

Perform quarterly audits of Training Records both Electronic and Paper Records.

Schedule and maintain training schedule for Air transportation Ground Instructors as advised by the Director of Inflight
Other administrative duties as assigned.

Qualifications

Associate degree or greater.

Familiarity with CFR requirements as they relate to Part 121 record-keeping requirements for flight crew members.

Previous experience in a Part 121 Flight Operations, Inflight, or SOC environment is a plus.

Airline crew scheduling background is a plus and preferred.

Highly ethical, trustworthy individual.

Must possess strong oral and written communication skills.

Ability to accurately perform simple to semi‐advanced calculations.

Intermediate‐to‐advanced computer skills with intermediate keyboarding /data-entry abilities.

Ability to work under pressure in a team environment.

Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets the Company’s insurance standards.

Pass a pre-employment drug test, and criminal history records check (CHRC).

A United States passport is required.