[redacted] will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every [redacted] Customer. Responsibilities Oversee systems projects by acting as a liaison between Flight Ops Crew Scheduling, Planning, Training Scheduling, Payroll, and Pilot groups and the software developers (both internal and external). RESPONSIBILITIES Learn and apply the business rules for the Flight Operations Department Provide first line on-call support for the computer programs used by Crew Scheduling, Planning, Training Scheduling, Payroll, and Pilots Identify, evaluate, and document software errors and requested enhancements Apply the current application development methodologies used by the Technology Department Plan an organized, methodical approach for documenting and categorizing software requirements to meet the needs of the business Gather software requirements in a group setting by preparing an agenda and managing the group discussion, or by interviewing individual Subject Matter Experts (SME\'s) and asking detailed questions Verify that requirements are testable and generate the appropriate testing objectives Conduct User Acceptance Testing (UAT) on a variety of software applications Interact with the user groups, the Technology Department, and vendors to set priorities and verify the status of outstanding issues Lead projects by coordinating with the appropriate representatives from all necessary departments Work with direct Leader to identify and assign the right people for project work Create and maintain project plan and schedule Work with Teammates to develop project specific test plans Communicate project status to stakeholders Identify and communicate project deadlines to Teammates. Hold Team members accountable Identify and communicate project risks. Seek to mitigate risks and escalate to Leadership as appropriate Coordinate and lead work sessions and status meetings as necessary Assist less senior Analysts when performing UAT Must be able to meet any physical ability requirements listed on this description May perform other job duties as directed by Employee\'s Leaders KNOWLEDGE, SKILLS AND ABILITIES Must possess excellent analytical skills, as well as verbal and written communication skills Must be able to develop and maintain project plans and implement standard project management ideologies Must be highly organized, motivated, and capable of working with minimal supervision Must be able effectively mentor, lead, develop, and motivate the members of the Automation Team Must have advanced computer analysis skills and be very familiar with common business software applications (such as Microsoft Office), as well as be able to learn and effectively user a variety of other software tools and applications Must be able to read, analyze, and interpret technical procedures, collective bargaining agreements, and government regulations Must be able to effectively present information, both written and verbal, and communicate with all levels of the user groups, as well as the Technology Department Must be able to handle frequent interruptions and adjust to changing priorities Must be able to manage personal and Team workloads (within a given project) to ensure tasks and projects are completed on-time Qualifications EDUCATION Required: High School Diploma or GED Required: Bachelor\'s degree or a minimum of 5 years related industry experience preferably with a crew management background EXPERIENCE Required: 3 Years - managing or participating on enterprise and/or department projects Preferred: 3 Years - crew operations Preferred: Previous project management or release management experience Preferred: Technically inclined or previous experience working with technology-oriented projects Preferred: Previous experience managing team processes using current common tools(Quickbase, MS Teams, etc.) Preferred: Previous Agile experience or SAFe(Scaled Agile Framework) oriented background or education Preferred: Previous product management(Product Mgr; Product Owner; Program Analyst, etc.) related experience or education LICENSING/CERTIFICATION None PHYSICAL ABILITIES Must be able to move and setup computer equipment (CPU, monitor, keyboard, mouse) at workstations Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job OTHER QUALIFICATIONS Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines. Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must be at least 18 years of age. Must be able to comply with Company attendance standards as described in established guidelines. Extended work hours and some weekends may occasionally be required to meet project deadlines or to resolve urgent production issues Occasional overnight travel may be required [redacted] Airlines is an Equal Opportunity Employer