Description
At [redacted] we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our customer service team!
[redacted] is currently seeking a Flight Attendant Supervisor to join our team in St. John\'s, NL.
Duties:
Monitor and coach Flight Attendants in all aspects of their performance and in compliance with company policies and procedures;
Provide support to Flight Attendants on day-to-day matters;
Work with the Supervisor of Crew Scheduling and Planning to coordinate and approve Flight Attendant schedules;
Prepare changes to in-flight service/training program and coordinate changes with the Cabin Safety Department;
Monitor Flight Attendant training files;
Responsible to resolve Customer Service related issues regarding on-board service;
Responsible for managing all Human Resources related duties for Flight Attendants;
Maintain Flight Attendant status and currency while supporting the flying operation with a minimum of 200 hours per calendar year;
Travel as required for coordination of training events;
Conduct audits for cabin safety;
Other duties as assigned.
Qualifications:
Minimum 2-4 years experience as a Flight Attendant;
Proven leadership skills;
Proficient in Microsoft Office Suite of Products;
Embrace personal accountability and responsibility;
Must possess strong organizational and decision making skills;
Ability to manage multiple tasks while prioritizing and managing tight deadlines;
Ability to work in a fast-paced multi-tasking, hands-on environment
Excellent verbal and written communication skills.
Ability to communicate in both Canadas official languages (English/French) would be an asset.
[redacted] is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted.