Founded in 2008 and now one of the largest private aviation providers, Quincy, MA-based Magellan Jets is a premier provider of private aviation solutions, offering a comprehensive range of Jet Card ownership, On-Demand Charter, and Aircraft Sales and Management. With a focus on personalized service, Magellan Jets is dedicated to delivering customized and unparalleled flying experiences to its Private Clients worldwide. Magellan Jets and its FAA-certificated Flight Operations team lead one of the industry’s most comprehensive safety management systems and protocols providing peace of mind to the most discerning travelers.

POSITION SUMMARY:

Reporting directly to the Senior Director of Flight Operations and Logistics, the Flight Operations Advisor plays a vital role in the Client Services Department. This operations-focused position is responsible for executing day-to-day flight operations on behalf of Magellan Jets while ensuring safety, compliance, and exceptional client experience.

ESSENTIAL FUNCTIONS:

As a Flight Operations Advisor, you will be responsible for conducting proactive feasibility checks, monitoring weather and regulations, anticipating potential challenges, and serving as a key liaison between internal teams and external operators. In this role, you’ll ensure every detail of a trip is accurate, safe, and tailored to each client’s preferences, directly contributing to Magellan Jets’ reputation for world-class service. This includes:

Perform feasibility checks for all trip requests (Charter, Jet Card, and Membership), including aircraft performance, airport/runway restrictions, weather, NOTAMs, and customs/international requirements.
Review and manage itinerary changes, ensuring mission safety and operational compliance.
Conduct safety background checks on Flight Crews and aircraft prior to trip departures.
Lead communication with aircraft operators and oversee active trip flight-following.
Proactively identify and resolve flight deviations, collaborating with Aircraft Sourcing, Client Experience, and operators.
Provide operational and regulatory guidance to Client Experience and other internal teams.
Support training seminars and present operational insights as needed.
Represent Flight Operations during daily stand-ups and company-wide meetings.

COMPETENCIES:

Knowledge:

Aviation operations background (dispatch, flight operations, or pilot experience preferred).
Understanding of aircraft performance, FAA regulations, weather impacts, and NOTAMs.
Familiarity with customs and international operational requirements.

Skills:

Strong multitasking and organizational ability.
Excellent communication and collaboration skills.
Customer service focus with a professional, solutions-oriented approach.
High attention to detail and operational accuracy.

Abilities:

Anticipate and solve problems under pressure.
Balance multiple trip operations simultaneously.
Ensure mission safety and regulatory compliance at all times.
Adapt to flexible scheduling, including weekends and evenings.
Work independently and as part of a fast-paced team environment.

SUPERVISORY RESPONSIBILITIES (if applicable):

This position doesn’t have any supervisory responsibilities.

WORK ENVIRONMENT:

Location: Primarily office-based, with 1 remote/ work from home day each week.
Conditions: General office environment with moderate noise levels. Role requires some weekend and evening hours (5 days per week, including 1 remote weekend day).

PHYSICAL DEMANDS:

Extended periods sitting at a desk or workstation.
Occasional walking/ movement between work areas (e.g., meetings, restrooms, or kitchen).
Repetitive Hand and Wrist Movements via frequent typing and use of a mouse.
Light lifting of office supplies, documents, or equipment (up to 20 lbs).
Screen Use: Prolonged use of a computer screen.

POSITION TYPE AND EXPECTED HOURS OF WORK:

This is a Full-Time Exempt position.

TRAVEL:

Limited, but may require occasional overnight travel for industry conferences, client meetings, or operational oversight at other locations.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

N/A

AFFIRMATIVE ACTION PLAN/EQUAL EMPLOYMENT OPPORTUNITY (AAP/EEO) STATEMENT:

Magellan Jets is an equal opportunity employer and is committed to diversity in its workforce. We consider all qualified applicants without regard to race, color, national origin, gender, age, disability, or veteran status, in accordance with applicable law.

OTHER DUTIES:

This job description is intended to convey information essential to understanding the scope of the Flight Operations Advisor position. It is not an exhaustive list of responsibilities, duties, and skills required for the role. Magellan Jets reserves the right to amend this job description at any time to reflect business needs and operational priorities.

BENEFITS:

At Magellan Jets, we value the well-being of our team and are proud to provide a robust benefits package for all full-time, exempt employees.

Health & Wellness Benefits:

Generous vacation and sick time policy

7 company paid holidays

Medical Insurance (HMO or PPO)

Dental and Vision coverage

Health Reimbursement Arrangement (HRA)

Healthcare Flexible Spending Account (HFSA)

Dependent Care Flexible Spending Account (DCFSA)

Rx Cost Share Assistance Program

Life Insurance & Disability Benefits (100% Employer Paid)

Free Employee Assistance Program (EAP)

Financial & Retirement Benefits:

401(k) Retirement Plan with an employer match

Fitness Reimbursement Program

Pet Insurance Discount

The total target compensation for this role will be between $65,000 and $75,000 per year at the commencement of employment.Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include other Magellan Jets-sponsored benefits.

OUR CORE VALUES:

We believe the foundation of exceptional service begins with the best people in the business that see each interaction as an opportunity to grow a relationship. Our internal culture is felt externally by our private clients because of our alignment on our core values across the business,

Lead with Safety: Deliver the uncompromising commitment to safety

Care Deeply: Own everything you do and constantly improve

Create Amazing: Develop, cultivate and share a prosperity mindset