Description
Are you a Flight Coordinator/Charter Sales Associate looking to join a dynamic team? Can you provide exceptional customer service? Looking for a stable, well-established company where you’ll have the opportunity to grow and learn?? If so, we need to talk!
We Offer Some Great Benefits:
Competitive salary plus commission and on call pay
Relocation Assistance
Comprehensive, affordable medical, dental, & vision insurance benefits within the first 30 days
Health Savings Account, Flexible Spending Account, Dependent Care Account
100% Company paid Life, Short Term, and Long Term Disability Insurance
401K plan participation with discretionary match within the first 30 days
Unlimited Paid Time Off
A fun environment where we take the time to laugh, and provide the best experience possible for our staff, who we consider to be family
Career growth and advancement
And more!
About [redacted]:
[redacted] has been providing private chartered jets since 1978, with locations in Centennial and Aspen, Colorado. With convenient locations, this allows our customers to not worry about flight delays, poor customer service, waiting in long lines or being cramped on an aircraft. [redacted] guarantees the highest level of customer satisfaction in the industry. We also provide a broad range of fleet options to meet any customers’ needs, whether that is for a business trip or family vacation. Our aircrafts offer luxury and comfort that cannot be matched.
Position Overview:
The Charter Sales and Flight Coordinator serves as a central point of contact for [redacted] operations staff, flight crews, maintenance personnel and line service. Responsible for quoting, scheduling, overseeing aircraft, crew activity and trips on behalf of the certificate holder.
Key Roles and Responsibilities:
Receive and assign aircraft scheduling requests in accordance with aircraft capabilities and limitations, and according to Federal Aviation Regulations (FAR’s) and Mayo policies
Communicate all aircraft schedule information accurately to Mayo flight crewmembers, maintenance personnel and line service
Communicate information to flight crewmembers as it pertains to flight logistics and customer information.
Coordinate aero medical trips by receiving trip information from medical Comm. Center
Assign flight crewmembers to aircraft as required under the supervision of the Director of Operations and Chief Pilot and per [redacted] policies and procedures
Maintain flight crewmembers’ duty/rest periods
Arrange crew meals, hotel and transportation as necessary within set guidelines
Coordinate maintenance schedules on aircraft to ensure compliance of aircraft inspection times while maximizing aircraft availability for customer use
Flight following of all aircraft in order to maintain operational control as required but FAA regulations
Promotes active safety culture. Performs duties safely and to Mayo’s quality standards.
Cooperate in conduct with the Safety Management System and be instrumental with corrective action plans and preventative measures
Ensure compliance with applicable rules, regulations, and organizational standards
Complete and analyze Flight Risk Assessments for all flights
Complete quote requests from retail and broker clients
Meet or exceed sales quota as assigned
Follow up on sent quotes
On call shifts as needed to provide 24/7 coverage
Other Functions
Disseminate information to all employees as needed in order to maintain effective level of internal communication
Ability to exercise discretion and independent judgment with respect to urgent matters while following [redacted] guidelines and action plan
Willingness to learn new processes and systems as requested by Management
Supports other departments i.e. wing walking, front desk coverage as needed
Other duties assigned by management
Qualifications
What You’ll Need to Succeed:
Job Qualifications (Required)
High School Diploma or equivalent
Ability to read and interpret aviation weather
Strong understanding of FARs both part 91 and 135
Ability to handle customer requests/problems
Ability to work in fast paced environment and perform multiple tasks with close attention to detail
Ability to interact effectively as a team member with other Flight Control personnel
Ability to maintain strict confidentiality in all cases involving client aircraft operations and when dealing with sensitive or security issues
Job Qualifications (Preferred)
Licensed FAA Dispatcher
Bachelor\\\'s preferred with a Major in Aviation
1+ years working in an aviation operations environment or aviation dispatch center
Strong computer skills including Microsoft office and Flight scheduling software. (FOS)
Experience
General aviation background
Material and Equipment Directly Used
Standard office equipment, including PC, copier, fax machine, & telephone computerized telephone system
Working Environment/Physical Activities
General office environment
Periods of fast-paced, heavy workloads
Periods of time working independently without immediate supervision
Sitting for long periods of time at the computer
Walking for short periods of time
Ability to work on call shifts
Note: Employees are held accountable for all duties of this job. This job description is not intended to be an all-inclusive list of all duties, responsibilities or qualifications associated with the job. All positions are subject to a background check and drug test. [redacted] Inc. is an EEOC employer. All positions are subject to a background check and drug test. This position is covered by the Drug Program and Alcohol Misuse Prevention Program required by Federal Aviation Regulations.
What’s Next?
Apply online here, and we’ll be in touch ASAP to discuss whether this opportunity could be the right fit for you.