Inflight business analyst Mission Business analyst for on-board retail and inflight projects. The officer will also support the Inflight product team with the implementation and follow-up of new inflight products & service concepts, both complimentary and retail, including Food & beverages, equipment, crew meals & entertainment content. Key Result Areas Business Analysis: Produce daily and monthly sales dashboards for the inflight retail activities. Provide in-depth analysis of sales results at product and route level in order to propose recommendations that will stimulate revenue and increase the margin by optimizing the product quantities loaded on board (avoiding shortages while also reducing fresh food waste). Projects and retail support: Coordinate and follow-up the implementation of inflight projects and contracts linked to inflight business analysis (e.g. IT/Finance projects like development of onboard payments). Provide budget calculations for inflight retail. Business Operations Support: Support the day to day operations by assisting, when needed, the Long- Haul, Short- Haul , Inflight & Retail product managers or/and the other in-flight officers. E.g of tasks: Follow up of the on board quality processes (HACCP) Meal selections in cooperation with catering manager Assistance on the redaction of the monthly commercial newsletter intended for the crew members. Point of contact for the customs concerning the duty free license & the operational processes. Update of the on board speeches & entertainment content. Invoice control. Ad-hoc analysis. Handling Optimization: Complimentary products: compile data in order to administer the waste & overstock tracking system for the Long Haul & Short Haul. Define action plans with all involved parties, analyze and follow-up the effect of these action plans. Buy-on-Board: determine the fresh food loading ratios per flight in order to avoid shortages on board & reduce the wastage at the end of the day. Co-ordination and Communication: Ensure involvement, coordination and communication with all partners (FOPS, M&E, Marketing, Sales, ...) when and where needed, to guarantee smooth implementation of new concepts or daily adjustments. Profile Bachelor 2-3 years of experience , preferably with data compilation/analysis, product English: both written and spoken Excel skills: production of reports based on big amount of data, analysis skills Experience with (or interest for) food and beverages Problem solver Organizational & operational skills Capacity to analyze and re-engineer processes If possible: NL or/and Fr Project management skills Logistic & supply chain experience Negotiation skills Experience within the airlines industry