Description
Note: You must apply by 7pm (PST) on September 24!
The Team
As an [redacted] employee, we’re creating an airline people love. We do this by bringing our whole self to work and creating an inclusive environment for our guests and coworkers. We hold safety above all else. We pride ourselves on making our guests’ journey hassle free by providing a remarkable, on time experience. It takes personal accountability and teamwork of every employee to deliver on our commitments.
Role Summary
This role oversees the execution of the daily training operation by mentoring, coaching and facilitating Flight Attendant Instructors, students, and line Flight Attendants at [redacted]. As a people leader, the Supervisor Inflight Training leads and establishes priorities for the team to ensure training operations are safe, compliant and are a remarkable experience for employees and trainees across six training locations.
Key Duties
Lead team and establish priorities regarding daily operations including staffing, scheduling and ensuring compliance to Federal Aviation Regulations (FARs), Collective Bargaining Agreement (CBA) and department procedures
Supervise the development, design, and delivery of FAA required and optional Flight Attendant training, including create all inflight training calendars
Develop people through effective performance management and ongoing feedback focusing on delegation, coaching, growing and developing the team for capacity and growth, managing performance of individuals in executing tasks, and time management
Influence culture of team through action, presence, and reinforcement of behaviors
Plans, develops, and implements staff development programs such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
Consults with Inflight Training Development & Policy and Procedure to ensure consistent application of all training curricula, and supporting training budget development and adherence
Selects, mentors and supports over 100 flight attendant instructors in six training locations across five states
Leads, develops and supports and manages performance of over 220 learners daily
Oversees administration of 75 Check Flight Attendants as part of the Check Flight Attendant and Probationary Observation program
Travels to deliver training and provide leadership support at remote locations as necessary
Job-Specific Experience, Education & Skills
Required
A minimum of 3 years of airline experience leading people or projects
Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
Must successfully complete Flight Attendant Initial Training (if not already qualified as an AS Flight Attendant) and maintain certification as a Flight Attendant
Strong interpersonal skills facilitating effective verbal and written communication at all levels in the organization
Ability to communicate in an engaging and motivating manner to audiences of up to 100 people
Ability to lead complex program efforts to completion while managing multiple objectives and tasks simultaneously
Demonstrated track record of effectively leading/working with cross-functional teams, driving meaningful changes, and developing and mentoring others
Proficiency with Microsoft Office applications
Ability and willingness to travel up to 50% of the time
Ability and willingness to work a flexible schedule based on business needs
High school diploma or equivalent is required
Minimum age of 21
Must be authorized to work in the U.S.
Preferred
Been part of a training program development or delivery experience
History as a Flight Attendant
Experience with eLearning software and mobile learning deployment practices
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable
COVID-19 Vaccination Requirement
Where permitted by applicable law, new hires must have received the COVID-19 vaccine. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief.
Total Rewards
Competitive total rewards package
Medical, dental and vision benefits
401k match program
Monthly incentive pay plan
Annual incentive pay plan
Generous paid time off
Travel privileges on [redacted] & Horizon Air
Apply by 7:00 PM Pacific Time on 9/24/2021
Employment Type- Full-Time
FLSA Status Exempt
Regular/Temporary Regular
Requisition ID 2021-6424
Equal Employment Opportunity [redacted] and Horizon Air are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, protected veteran or disabled status, genetic information (including family medical history) or other legally protected characteristics. Qualified applicants with criminal histories will also be considered for employment, consistent with applicable federal, state, and local law. People of color, women, LGBTQIA+, immigrants, veterans and persons with disabilities are encouraged to apply. We are an E-Verify ® employer, where required by law.