Description
The Director of Operations (DO) reports to the Chief Operating Officer (COO). The DO has overall responsibility for the safe and legal performance of flight and ground operations conducted by the Company, ensuring compliance with domestic and international laws and all Federal Aviation Administration regulations. The DO has the authority to initiate and terminate flights conducted by the Company. The DO oversees company processes and systems ensuring optimal customer service while balancing business needs and operational requirements. Positions reporting to the DO include the Chief Pilot, Operations Assistant, Training Manager, Safety Manager (dotted line) and Dispatch team members.
Specific duties include, but are not limited to, the items listed below. Due to the broad scope of responsibilities associated with this position, the DO may delegate certain duties to other employees. In such event, the DO shall remain fully responsible for the acts and omissions of the persons performing such duties.
Responsibilities
Working closely with the Chief Operating Officer the DO’s responsibilities include:
• Maintaining Operational Control over all flight operations conducted by the company.
• Ensuring fight and ground operations are conducted safely and in compliance with all Federal Aviation Regulations, Operations Specifications, Company policies, procedures and organizational standards.
• Developing and maintaining company-controlled manuals, e.g. General Operations Manual.
• Developing, modifying and coordinating FAA approval of the Operations Specifications for Part 135 Operations
• Formulating operations policies and procedures and communicating these to all employees while coordinating necessary training.
• Coordinating with the FAA Flight Standards District Office, DOT, CBP, TSA, NTSB, along with all other applicable government and international agencies and ensuring all reports and documents are filed timely.
• Updating and maintaining the Company Aircrew Training Programs
• Accountable for external audit results such as ARG/US Platinum, ISBAO, Wyvern and EJM.
• Supervising and mentoring the Chief Pilot and all flight operations personnel.
• Coordinating with the Director of Maintenance for scheduling aircraft inspections and timely correction of mechanical irregularities and discrepancies.
• Ensuring all aircraft are properly equipped for intended operations. Maintains Minimum Equipment Lists for each aircraft.
• Ensuring all operations are in compliance with the Company Safety Management System.
• Responsible for the Company HAZMAT program.
• Responsible for the Company Drug and Alcohol Program.
• Is Company Aircraft Operator Security Coordinator.
• Developing annual expense and capital budgets for the department and manages spending to ensure compliance
• Developing systems and metrics to monitor safety efficiency, and efficacy of flight operations at all field bases, use trending information to modify standards, improve safety and customer satisfaction
• A collaborative member of the executive team, advising the CEO and COO on upholding operational standards and driving a culture of continuous improvement.
• Representing the Company through active participation in industry associations and events, including NBAA and NATA committees and working groups.
• Maintaining up to date knowledge of regulatory issues and safety improvements.
Requirements
· Must hold an Airline Transport Pilot (ATP) certificate and either:
. (1) Have at least 3 years supervisory or managerial experience within the last 6 years in a position that exercised operational control over any operations conducted under part 121 or part 135 of the CFR ; or
. (2) have at least 3 years experience as pilot in command of an aircraft operated under part 121 or part 135 of the CFR .
· Previous experience as a Director of Aviation or Chief Pilot of an organization operating cabin class turbine powered aircraft with worldwide operations.
· Education: Bachelor’s degree in aviation, business administration, or other relevant discipline.
· An outstanding leader who demonstrates excellence by his/her example with a strong desire to mentor and coach junior team members.
· A disciplined, organized approach to work with a strong emphasis on meeting commitments and holding oneself and one’s direct reports accountable for performance