The supervisor will work at the airport, front line in contact with the inflight crews managing the day-to-day needs, performance and safety. Responsibilities •Ensure consistent quality customer service through extensive gate checks, general supervision and occasional onboard supervision; •Ensure that all Transport Canada regulations and Company policies are being adhered to by all Cabin Crew; •Evaluate performance and maintain all Personnel Files; •Coach and contribute to development of Flight Attendants to enable them to reach and exceed expected performance levels; •Conduct debriefing if necessary; •Lead initiatives to achieve on-time performance goals according to company standards; •Review all Flight Reports, follow up on attendance and perform responsibility for all daily administrative duties and any other duties as required. Requirements •Minimum of five (5) years Cabin Crew experience; •Two (2) years supervisory/managerial experience; •Excellent communication and interpersonal skills; •Outstanding leadership skills; •Excellent organizational, multitasking and time management skills; •A professional attitude and manner that reflects our high standards and company values; •Computer literate (Microsoft Word / Excel / Microsoft Outlook); •Excellent verbal and written skills in English and French; •Willing to work mostly irregular schedule including weekends and holidays. Apply by 7/25/18.