Support the Inflight Base Manager, Flight Attendants, and all aspects of the operation within the base regarding the Inflight Department, always inspiring the crewmembers to achieve operational and performance excellence. This is demonstrated by a culture of Safety Always, genuine caring, and promoting our company Purpose, Values, and Vision. This position will ensure Flight Attendant support at all times, especially when the Inflight Base manager is not present. 1) To provide support and back-up for the Inflight Base Manager in all areas. Will assume responsibilities when the Inflight Base Manager is not present in supporting the Flight attendants in the daily operation. 2) On-time operational performance is achieved by supporting the Crews and being actively involved in the day-to-day activities. Will support Inflight crews directly in the operation. May be called upon to fly as a crewmember as needed. 3) Enhances the capabilities of the electronic tablet to create additional reporting capabilities to better understand the needs of the flight attendants and the day-to-day issues that occur on flights. Develops automated systems for reporting a daily flight report and looks for ways to better engage Flight Attendants with Customers, utilizing the Inflight mini i-Pad. 4) Administrative aspects, including but not limited to, ensuring cost control, assisting with investigations as needed, assisting with keeping FA performance and dependability records current and up to date. 5) Effective communication and coordination with all base Crewmembers (Airports, Flight Ops, Tech Ops) is achieved performing as “One Crew”. Requirements Functional Competencies · Functional knowledge of Inflight operations and inter-departmental process flow · Ability to influence and encourage Crewmembers · Effective organizational and planning skills · Ability to identify concerns or patterns and effectively problem-solve · Provide support to leader, as needed Behavioral Competencies · Communication and leadership skills to influence performance · Ability to motivate and develop Crewmembers to support performance, engagement, and growth · Sound decision making and judgment skills · Strong work ethic · Exhibits the Values, Vision and One Crew concept Basic Requirements · Participate in all functions of the base as it pertains to Inflight, as necessary(may be asked to represent Inflight if Base Inflight Manager is unavailable) · Balancing and sequencing multiple objectives · Working under pressure while meeting deadlines · Strong knowledge of computer skills and capabilities to develop programs working in conjunction with the [redacted] IT team · Ability to travel as needed · Frequent standing, walking, sitting Education/Experience Requirements · Minimum of two (2) years of airline Inflight experience. · Minimum of two (2) years of management experience, preferably in the airline industry. · Computer programming skills preferred · Prior flight attendant experience is preferred May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments) Airlines are classified as critical U.S. infrastructure and [redacted] takes very seriously our commitment to safely deliver every customer to their destination. With COVID-19’s potential to significantly disrupt our ability to meet these commitments, we are asking all new [redacted] Crewmembers to be fully vaccinated against COVID-19. This will help us ensure the continuity of essential air travel, as well as the health and safety of our Crewmembers and customers. Please be prepared during your hiring process to share your COVID-19 vaccination record or to request an exception to the vaccination requirement due to a medical or other reason.