Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Director, Technical Training and Resource Planning is responsible for establishing and directing technical training programs and adequate training capacity that together produce qualified technicians at the desired quantity and rate to safely and efficiently maintain [redacted] (AS) and Horizon Air (QX) fleet of aircraft. This role is also responsible for directing and setting strategy for the resource planning group for Alaska Maintenance & Engineering. Key Duties Establish long-term strategy and set direction for the methodology, development, delivery, and continuous improvement of technician training at AS and QX and resource planning at AS to enhance department performance and productivity. Design and deliver a production system for M&E training and resource planning with the objective to optimize technician capabilities to diagnose and repair Alaska and Horizon aircraft and achieve safety, compliance, and performance metrics while consistently improving workforce efficiency. Establish a long-term staffing forecast for M&E and work with key stakeholders (including HR, Mx Planning, and FP&A) on a strategic roadmap to ensure that M&E has the right mix of trained personnel where required to achieve organizational objectives. Influence in training department and provides strategic recommendations for successful planning and execution for continuous innovation to ensure the appropriate design and adoption of technology solutions used in maintenance training and resource planning. Monitor emerging maintenance training and staffing trends and analyze current practices to recommend revision, adoption, modification, or abandonment. Develop people through effective performance management and ongoing feedback, focusing on fostering strategic and systems thinking, development of talent, and succession planning. Job-Specific Experience, Education & Skills Required 8 years of experience in resource planning and/or development and delivery of technical training, or related airline operations experience. 5 years of leadership experience, with at least 2 of those years directly leading people. A Bachelor of Arts or a Bachelor of Science degree with a focus in applied technology, instructional design, business management, or a related discipline, or an additional 2 years of related training or experience in lieu of this degree. Proven ability to identify/trouble shoot a complex problem, swiftly analyze relevant data, devise a logical solution, inspire confidence, and drive through to execution Significant experience using a hands-on approach to lead an operational support team, define and document processes that ensure consistent results, and coach team members for best performance Demonstrated ability to work effectively with key stakeholders, such as regulators and union leaders Proficient with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). Excellent communication skills: verbal (both informal working teams and formal executive presentations), and in clear/concise written documents. Strong interpersonal skills – foster collaborative relationships with key stakeholders (both internal and external to Alaska) that drive mutually beneficial outcomes Preferred 3 years’ experience leading large initiatives requiring transformational change of organizations, processes, and/or systems. Experience in 14 CFR 121 aviation training and /or training management in developing and delivering technical content Course knowledge for Boeing 737NG, Airbus A320 family, Embraer 175 and Bombardier Q400. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Total Rewards Competitive total rewards package Medical, dental and vision benefits 401k match program Monthly incentive pay plan Annual incentive pay Generous paid time off Unlimited high priority space available travel privileges on [redacted] & Horizon Air Apply by 7:00 PM Pacific Time on 6/3/2021 Employment Type Full-Time FLSA Status Exempt Regular/Temporary Regular Requisition ID 2021-5274 Equal Employment Opportunity Horizon Air and [redacted] are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws. We participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.