Description
About FlightSafety International
FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
Purpose of Position
The Director of Programs (DOP) has primary responsibility for overseeing personnel and development for assigned aircraft fleet, managing teams in collaboration with other Directors of Programs. Ensures training programs are consistently created and implemented across the enterprise in conjunction with corporate initiatives.
This position has three possible tracks to be assigned by the Director of Training Products:
Courseware Development – Directs major development initiatives for emerging aircraft and new courseware programs, including readiness for Flight Standards Board (FSB), Operational Suitability Data (OSD), and other National Aviation Authority (NAA) approvals. Oversees transfer of development to Regulatory/Sustainment DOP upon completion of aircraft program Introductory Life Cycle.
Simulation/Devices/Classroom Integration – Oversees creation and implementation of project plans tied to simulator program activities, including new simulator standups, decommissions, sustainment, upgrades, modifications, and relocations.
Sustainment/Regulatory – Oversees creation and implementation of all Regulatory Approval documents, including establishment of standardized course structures. Directs all sustainment and improvement activities for courseware, including the ERRATA process.
Tasks and Responsibilities
Develop comprehensive project plans ensuring clearly defined goals and objectives. Establish timelines, critical path items and key milestones in accordance with overall project plan.
Communicate scope, priorities, timelines, and budget to project stakeholders and ensure all projects are managed within approved parameters.
Assign roles and tasks to execute project plans ensuring appropriate utilization of assets and resources within approved budget.
Evaluate technical requirements and ensure standardization of product in accordance with Fleetwide Strategy.
Manage data transfers between OEM, regulators and FlightSafety, assuring security and export compliance protocols.
Ensure project aligns with contract requirements, including nondisclosure terms, data licenses, data usage and general provisions.
Oversee product quality assurance and user acceptance testing of courseware systems.
Direct data collection methods for reporting metrics, feedback, and continuous improvement systems.
Can be asked to provide direct oversight to Subject Matter Experts to include all Training Operations duties, as applicable.
Leadership/Relationship Management
Implement and monitor team goals and action plans in support of company FlightPlan and core objectives.
Collaborate with Human Resources on recruitment, performance, training, and development efforts for assigned personnel.
Lead team efforts ensuring accountability for quality and safety engagement.
Recommend strategies for Fleet alignment and performance improvements. Work with regulatory authorities, Regulatory Affairs, Original Equipment Manufacturers (OEMs) and approved vendors to support fleetwide strategy.
Formulate solutions for courseware and program issues identified in client survey feedback and monitor feedback upon implementation of improvements.
Manage risks and issues driving people and projects to goal achievement.
Ensure consistent communications with Center Managers (CM) and Directors through defined meeting schedules and regular follow-up.
Coordinate communications with other fleet DOPs for enterprise solutions.
Minimum Education
Bachelor\'s degree (B.A./B.S.) from a four year college or university preferred, and seven (7) years of related experience and/or training; or equivalent combination of education and experience can be substituted for the degree requirement.
If internal, minimum of 18 months in current position.
Minimum Experience
Bachelor\'s degree (B.A./B.S.) from a four year college or university preferred, and seven (7) years of related experience and/or training; or equivalent combination of education and experience can be substituted for the degree requirement.
If internal, minimum of 18 months in current position.
Knowledge, Skills, Abilities
Knowledge of Microsoft Office and Project Management Software
Knowledge of classroom, flight simulator and aircraft training techniques and procedures.
Skills in budget development and management.
Skills in technical writing and business case development.
Skills in leadership and people management.
Excellent organizational skills, including the ability to interact with all levels of management in a professional manner.
Ability to adapt to changing schedules and high-pressure situations.
Ability to read and interpret OEM and technical documents, contracts, and drawings.
Ability to drive, obtain passport and occasionally travel to support fleetwide programs.
Fluency in English, through both verbal and written communications; able to speak, understand, read, and write.
Physical Demands and Work Environment
The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; communicate and perform keyboarding activities. The employee frequently is required to sit, stand, walk, stoop and/or bend. Occasionally may require using stairs or ramp and be subject to noise and vibration during operation of simulation devices. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. This job also requires the visual acuity to identify and distinguish colors. While performing the duties of this job, the employee is occasionally required to travel. The noise level in the work environment is usually low to moderate.
FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.