[redacted], a leader in aircraft solutions, has an exciting opportunity for a Director of Continuous Improvement at their corporate headquarters in Moline, IL. Since 1936, [redacted] has been a world-class provider of comprehensive and customer-focused solutions for business aviation. Our vision, building partnerships that last, applies to our employees as well as our customers. General Summary: This position will be responsible for developing a culture of process innovation connecting our MRO, FBO, Technical Product, and Aircraft Sales businesses using data, analytics, and process excellence. This role will have responsibility for process optimization and continuous improvement through the implementation of continuous improvement principles. The position will catalogue and manage/monitor a database of improvement projects for all areas of our business including MRO, FBO, Technical Products, and Administration. This will includes supporting day-to-day operations of our shops and monitoring progress of process and efficiency improvements. This position reports to the President/CEO. Essential Job Functions: In partnership with operations leadership, develops strategic vision and action plans aligned to our KPIs, ensuring the continuous improvement program is implemented, adopted, and functioning effectively throughout the organization. Partner with leaders and stakeholders to determine initiatives and clear problem definition, and develop a system for prioritizing problem solving initiatives. Develop and implement a strategy for fostering and improving the continuous improvement and project management capabilities and behaviors of employees, managers, and supervisors. This includes coaching, training, and driving the tools and capabilities in place to get enterprise-wide results for management of projects and initiatives. Lead and facilitate change management workshops to ensure successful execution of projects by applying and teaching process improvement and problem solving frameworks. Provide leadership and facilitation of process improvement projects and ensure successful execution using problem solving and data driven methodologies (Lean, Six Sigma, digital analytics, Agile, change management). Develops and executes communication plans to proactively communicate priorities, progress, status, and issues relevant to leaders, stakeholders, and employees in a clear and succinct way. Use of project management tools and practices to drive a structured continuous improvement program. Ensure sustainable behavior and cultural adoption of change introduced into the business using continuous improvement methodologies (PDCA, DMAIC, responsibilities and accountabilities, project review discipline, problem solving discipline) Coordinates the enhancement and enforcement of standard operating processes for all operations within the business. Gains agreement on the annual budget for continuous improvement and ensures appropriate funding provisions for various activities. Monitors expenditures against approved levels, investigates and justifies significant variances to ensure effective performance and cost control. Develops dashboards and key metrics to report on financial savings and sustained operational benefits generated through continuous improvement programs. Other duties as assigned Job Specific Requirements: Physical: Regularly required to sit, walk, stand, talk, hear and lift objects up to 10 pounds. Occasionally required to climb or balance, kneel, stoop, crouch, crawl, reach with hands or arms, grasp or pull and lift up to 30 pounds. Will have limited exposure to outside weather conditions and loud noises. Other: Ability to read, write and speak English. Ability to read, analyze, and interpret the most complex documents. Ability to comprehend technical data and related processes Ability to respond effectively to the most sensitive inquires or complaints. Ability to write reports and business correspondence. Ability to travel up to 20% of time Ability to attain & retain AOA badge or Airport requirements Regularly scheduled attendance required Must be able to work various shifts Education and Experience: B.A. degree in Business, Engineering, Operations, Aviation, or related field 10 + years of experience demonstrating progressive responsibility in roles focused on driving service excellence through continuous improvement and data analytics Aviation MRO Operations Leadership experience a strong plus Deep experience with continuous improvement methodologies, such as “lean management”, six sigma, etc. in a service environment. Six Sigma Black belt certification is preferred Proven experience influencing teams and individuals in continuous improvement implementations toward successful outcomes/results Direct experience leading, launching, steering, and tracking a global lean transformation program is preferred Significant experience of data analytics within a shared service operation Understanding of quality management systems ISO9000/AS9100-RevD Personal presence and ability to clearly communicate compelling messages. Able to influence, coach, and teach the organization on continuous improvement best practices Strong execution ability and a sense of urgency. Frequent decision making surrounding use of best approaches and tools and techniques in consultation with other members of the GBS team The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. [redacted] is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard trace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.