Description
At [redacted], we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The [redacted] Company is currently seeking a Mid-Level Customer Training Specialist (Flight Attendant Training Instructor) to join the team in Renton, WA.
Position Responsibilities:
Develop cabin crew training courses using advanced presentation and instructional methods and equipment such as cabin/door trainers and CBT
Review engineering documents, specifications, drawings, and changes to prepare courseware that reflects customer configurations
Develop, maintain and revise computer based training courseware using state-of-the-art desktop authoring systems
Deliver curriculum to airline customers’ crew in a classroom setting and one-on-one
Some travel may be required
Other duties as assigned
The Customer Training Specialist conducts analyses to evaluate customer technical training needs, to determine appropriate training content, objectives and design, as well as develop, conduct and evaluate effective technical training
Uses specialized software technology to research, configure, maintain, update and develop new and existing media and materials
Gathers data to support complete proposal development activities
Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives and design
Develops, conducts and evaluates effectiveness of technical training
Uses specialized software technology to research, configure, maintain, update and develop new and existing media and materials
Gathers data to support complete proposal development activities
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R.
120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
Experience as a Flight Attendant
Experience delivering training as an instructor
Experience with Microsoft Office products like Outlook, PowerPoint, Excel, and Word
Preferred Qualifications (Desired Skills/Experience):
Bachelor’s degree
Experience with FAA and EASA regulations/ requirements
Experience with Adobe Acrobat, Photoshop and Smart Notebook
Development experience using Articulate and Flash applications with understanding of LMS based CBT delivery
Fluency in a second or third language
Typical Education & Experience:
Bachelor\'s and typically 6 or more years’ related work experience, a Master’s degree and typically 4 or more years’ related work experience or an equivalent combination of education and experience.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace:
[redacted] is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Work Shift:
This position will be for first shift.
Equal Opportunity Employer:
[redacted] is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.