Description
Head of Flight Operations (m/f)
Main duties:
•Maintain compliance of Flight Operations with the conditions and restrictions of the AOC, with any applicable regulations and with standards established by Luxair
•Establish the operational procedures and policies applicable to Flight Operations and ensure their application
•Works out the Flight Operations Budget, including Manpower planning and hiring
•Provides a strong and inspired leadership to the flight operations organization, ensuring that the department is properly organized, staffed, developed, motivated and compensated
•Perform the regular review of significant issues arising from audits of flight operations, in coordination with the respective quality representative, and make decisions regarding risk tolerability
•Oversees the day-to-day flight operations of the airline
•Supervise the respective Fleet Chiefs
•Supervise the activities of the Operations Engineering department
•Supervise and monitor the training and performances of flight crew members, in accordance with the Operations Manual and ensures that the crew members have the required qualifications
•Supervise the activities of the crew planning and rostering department and flight operations’ administration;
•Supervise the Manager Head of Cabin Crew and the activities of the Cabin Crew Department
•Supervise the career progress of the individual crew members
•Supervise the control of the air navigation charges
•Represent the airline in his specific field of competence towards Authorities, Manufacturers, Organisations and Service Providers
•Supervise the recording of crew duty and rest times
•Supervise the activities of the OCC, Managers on duty and Flight Operations Officers
Required profile:
Minimum required criteria:
•Demonstrate at least 5 years of practical experience and expertise in the application of aviation safety standards and safe operating practices
•Show managerial competency together with appropriate technical/operational qualifications in aviation
•Have a thorough knowledge of the AOC holder’s operations
•A strong leader of people who is as focused on the leadership and business dimensions of his or her role as he or she is on technical/operating dimensions. Spends quality time with other functional leaders and staff, understanding the business at its core. Able to work effectively on a crossfunctional basis, using influence and professional credibility to get things done.
•Able to effectively influence and evolve organizational culture in support of the airline’s business strategy.
•Culturally adaptable with a demonstrated ability to work with a diversity of cultures and interpersonal styles.
Desired or to be acquired criteria:
•Be holder of a valid flight crew licence (ATPL)
The ideal candidate:
•Significant experience in executive leadership positions in the flight operations function of a well-respected airline, ideally in the No. 1 position or as a direct report to the No. 1 position. An experienced flight operations professional with substantial operating experience in a major, independent or regional carrier
•Broad-gauge exposure across the full array of related functions, including line-flying operations, in-flight customer service, training, crew resources, performance engineering, financial management and quality assurance. Ideally, complements his or her core flight operations experience with exposure to other operations or business functions.
•Experienced in the leadership of a group of pilots and flight operations professionals, as well as flight attendants, with a strong track record of groupbased results. Experienced in leading large numbers of geographically distributed staff.
•Has ideally worked in a regional and/or mid-sized airline, thereby providing breadth of exposure and sensitivity to the unique nature of regional airline operations.
•Has an untarnished reputation as an operating executive of high integrity who has been associated with organizations that are well respected for their operating performance.
•Fact-based and analytical in approach. Deploys structured and rigorous approaches to problem solving.
•A high-energy individual who is driven for success. Bold and positively aggressive, but aware of and sensitive to others and the need to work with them.
•Knowledge of Luxemburgish or any other language is considered as asset