Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

The Opportunity:

For [redacted], we are looking for a Inflight Base Supervisor for our Montreal base to join us in making vacation dreams come true. The Inflight Base Supervisor is responsible for coaching our Cabin Crew to support them in reaching their full potential. As a coach, the Inflight Base Supervisor will monitor performance, address any concerns and ensure that the crew is notified of all information required to perform their job. They will also liaise with various departments as required. The position is a temporary 8-month contract role and reports to the Base Manager and will be located in Montreal, QC.

What You’ll Do:

• Responsible for the daily monitoring of Cabin Crew

• Evaluate performance and maintain all Personnel Files

• Conduct Briefing, Ramp, Baggage and InFlight checks

• Review all Flight Reports and provide feedback to various departments at Head Office

• Daily administrative duties

• Support and assist with all AOSH and SMS issues as required

• Ensure that all Transport Canada regulations and Company policies are being adhered to by all Cabin Crew

• Must be able to work shift work

• Other duties as assigned

 What You’ll Need:

• Minimum three (3) years InFlight experience preferred which includes onboard management

• Previous supervisory experience a definite asset

• Must be bilingual in both official languages

• Must possess and demonstrate strong customer service and interpersonal skills

• Strong leadership and a self-starter approach to duties

• Must be proficient in computers (i.e. Microsoft Word / Excel / Microsoft Outlook/Teams)

• Must have the utmost integrity, discretion, confidentiality and professionalism

• Ability to work independently and with a team

• Proven organizational, multitasking and time management skills

• A professional attitude and manner that reflects the high standards of the Department that you represent