When you come onboard at [redacted], you are joining an experienced team of driven and talented employees. We affordably connect guests to their favorite people, places and memories, and we do it by cultivating a culture that encourages our team to pursue their passions in the air and on the ground – allowing you to Fly at the Speed of Life. We take pride in our company, culture, and comradery, and would love to have you join us. Job Summary As an Operations Travel Coordinator, you will primarily be responsible for overseeing the day to day booking and general audit of crewmember and MX rover hotels, ground transportation and deadhead/offline travel. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist crew members and maintenance (mx) rovers with travel items/issues as they arise. Audit daily travel needs and book, update and confirm reservations via phone/email and HOTAC. Communicate all hotel and ground transportation requirements to contracted vendor. Assist in coordinating the planning of travel accommodations for all upcoming requests/needs for crewmembers and maintenance (mx) rovers outside of day-of operations. Assist with crewmember and maintenance (mx) rover travel/hotel invoices for payment processing. Audit all processes, looking for improvement in efficiency and cost. Any other duties assigned by management Required Skills Strong Customer Service skills Ability to communicate effectively both verbal and written Proficient in Microsoft Office Ability to multitask in a fast-paced environment while maintaining accuracy and solving problems Required Experience Previous work experience in Customer Service Previous experience working in the aviation industry Preferred Experience Previous experience working in an administrative role Previous experience working in a travel role Additional Notes: Schedule would include days and overnights (ability to work a flexible schedule including days, nights, and overnights). Shifts are assigned based on seniority and by bid-schedule Willing to work varied hours including weekends and holidays to meet all contractual deadlines