Description
Role and Responsibilities
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Summary of Role
This position is focused on securing new helicopter aviation training from prospective and current accounts in an effort to meet sales objectives through solution based selling. The job holder is responsible for meeting the revenue targets for their assigned sales region.
Key Responsibilities
Governance / reporting
Provide weekly/monthly sales reporting activities within the defined timeframe/process.
Provide monthly revenue forecast inputs.
Obtain necessary governance approvals for proposals, including any pricing adjustments.
Use the sales tool Salesforce.com along with the customer scheduling and booking tool Gemini.
Communicate and agree customer requirements as appropriate with other training centres.
Account Planning
Achieve defined revenue, yield, retention, and growth goals for assigned accounts within your specified region. Maximise yield.
Work closely with the different stakeholders regarding the scheduling of the training for new and existing clients.
Be the final authority and have ultimate responsibility for all territory pricing decisions.
Develop retention and growth strategies for existing active accounts, leveraging the entire [redacted] organisation.
Manage territory (and Account Executive where in existence) to maximize the revenue and yield opportunity within the territory.
Sales Activity
Achieve sales targets for territory.
Execute activity dashboard (calls, proposals, win ratios, etc.).
Maintain opportunities, activities, leads, and proposals to date in CRM (Salesforce.com).
Responsible for the accuracy of the records relating to accounts in CRM & Gemini.
Lead and manage a specific set of assigned helicopter aviation accounts.
Work closely with the Sales Leader to create a plan that drives sales within your territory.
Promote and execute on solution sales (full portfolio) in accordance with the region’s objectives; lead and present value propositions for assigned accounts by engaging capture team resources as required. Identify competitive landscape, risk, threats, closely monitoring and identifying those assigned accounts who are being competitively threatened.
Ensure customer relationship and satisfaction follow-up on wins/losses Action all assigned leads and respond appropriately.
Identify business development opportunities and report opportunities to the Head of Sales.
Establish regular interactions with all accounts and in-person visits to ensure revenue attainment and retention of clients Develop a strategy to monitor client visits on an annual basis.
Establish close customer contact to determine customer needs and position [redacted] to optimize the portfolio sold to each customer.
Travel as necessary within territory to ensure the achievement of revenue goals and retention of clients (approximately 2 weeks per month) Ensure that each new account has signed a contract with appropriate terms and conditions.
(duplicated…).
Coach and mentor less experienced sales resources.
Knowledge/Skills/Experience
Knowledge of the helicopter market; monitor competitive landscape
Technical acumen, aviation knowledge preferred
Business acumen and financial literacy
Intimate knowledge of pilot training preferred
Working knowledge of simulation products (Full Flight Simulator, Flight Training Device, Integrated Procedures Trainer, Virtual Simulator) preferred
Ability to navigate [redacted] internal resources and network
Creative and resourceful to deliver on customer commitments
Helicopter Aviation experience preferred
Drive for results:
Results oriented and delivers on commitments
Persistence and ability to close sales opportunities
Ability to function both autonomously and as a team
Customer centric:
Strong sales skills – communications, presentation, negotiations, listening, interpersonal, and influencing skills
Cultivate and maintain deep, long-lasting customer relationships at multiple levels within assigned accounts (brick wall)
Identify optimal customer solutions
Cultural understanding and awareness
Must be able to maintain professionalism in the workplace at all times.
Other
Must have the right to live/work in the UK.
Role involves travel which could be at short notice.
Position Type
Regular
[redacted] thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At [redacted], everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value \"One [redacted]\", we’re proud to work as one passionate, boundaryless and inclusive team.
At [redacted], all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.