Gridiron Air LLC was established in 2021 to provide safe, reliable, high quality wide-body air transportation to the Arizona Cardinals Football Club. The company is expanding and is actively seeking Part 121 certification with the goal of delivering best-in-class service to sports teams and various organizations.

Reports To: Director of Inflight

Location: Fort Worth, TX or US Homebased

Primary Job Duties:

• Ensure the safety and comfort of guests onboard the aircraft

• Adhere to all Federal Aviation Regulations and Company policies and procedures

• Perform duties independently, following established procedures and performance standards

• Coordinate with crewmembers, employees, and providers to ensure a safe and reliable airline operation

• Inspect and safely operate aircraft cabin components and systems, ensuring all emergency equipment is secured and functional

• Prepare the cabin for departure and arrival according to FAA and Company procedures

• Assist passengers with carry-on baggage stowage and deliver onboard announcements

• Maintain cleanliness and appearance of the aircraft cabin, including post-flight cleaning

• Prepare, serve, and restock in-flight beverages, meals, snacks, and onboard amenities

• Provide leadership and assistance in both emergency and non-emergency situations

• Handle guest situations calmly and effectively, including medical emergencies

• Provide emergency medical assistance, such as CPR and basic first aid

• Ensure prompt and courteous service for all passengers throughout the flight

• Complete all required training sessions successfully

• Maintain professional appearance and comply with uniform and appearance guidelines

• Adhere to DOT, FAA regulations, and Company policies regarding drug and alcohol compliance

• Report operational issues and deviations promptly to Inflight Management

• Take necessary action to resolve any problems or situations that may compromise safety or compliance

Additional duties and special projects as assigned and required, adapting to evolving needs and contributing to team success

Qualifications:

• Ability to pass background checks and pre-employment DOT drug test

• Ability to work varying hours of the day or night, on weekends and holidays

• Must be willing to change and adapt to meet the demands of the job, including accepting schedule changes on short notice

• Must possess a valid, unexpired passport, the ability to travel in and out of the United States, and the ability to travel to all current and future international destinations served by Gridiron Air will be required. Passports in progress are accepted

• Must maintain a neat, professional, and well-groomed appearance per Company standards as described in established guidelines

• Ability to work under minimal supervision

• Effective collaboration with individuals and teams at all organizational levels

• Excellent written and verbal communication skills

• Working and thorough knowledge of all Federal Aviation Regulations applicable to FAR Part 121 a plus

• Must be willing to work in a time-sensitive environment and effectively manage stress associated with meeting deadlines, and managing unexpected change

• Capable of interpreting a variety of and multiple instructions

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word)

• Detail oriented with an initiative-taking problem-solving mindset

• Self-motivation and flexibility for a 24/7 operation, as needed

Experience:

• 1 to 2 years of customer service or hospitality experience preferred

Education:

• High School Diploma or GED

• College coursework or degree would be an asset

Physical Demands:

• Regularly lift/move objects up to 50 lbs

• Stand, walk, bend, kneel, stoop, and/or crouch as needed

• Use fingers and hands to handle or feel; reach with hands and arms as needed

• The ability to, while facing forward, walk and fit comfortably down the aircraft aisle

Benefits Overview: We offer a competitive benefits package, which includes medical, dental, and vision insurance as well as company paid Life and AD&D with the option to buy-up, and 401(k) matching — to assist employees balance their professional and personal lives and plan for a fulfilling future.

• Competitive pay

• Health, dental, vision

• 401k with company match

• Cell phone reimbursement

• Company paid uniforms

• Employee assistance program

• This position has a base salary of $55,000 plus a variable pay of $150 per flight hour (Monthly Availability-15 days)

Gridiron Air is an equal opportunity employer, providing equal employment opportunities (EEO)