Description
THE [redacted] TEAM IS GROWING, AND WE ARE LOOKING FOR AMAZING PEOPLE TO GROW WITH US!
[redacted] is uniquely different than the rest. Our brand is built on the foundation of quality, transparency, advocacy, strong relationships, and value for our clients. Our number one priority is supporting our people to deliver our customers an exceptional aviation experience. We are focused on quality over quantity in everything we do, and we are looking for a few of the “Best” in the business, not a lot of average.
OVERVIEW:
We are looking for an energetic Flight Support Manager to join our growing team at [redacted]. The Flight Support Manager will work remotely and own the complete operational cycle of a private flight including the initial scheduling, complete crew support, aircraft handling, and compliance management for [redacted]. The successful incumbent must have a strong work ethic and ability to thrive in a fast-paced environment. They must be able to work independently, be self-motivated, and well-organized. Candidates must be able to provide a high level of professionalism and customer service.
[redacted] offers competitive salaries, a comprehensive benefits package that includes, retirement savings match, and flexible time off policy.
WHAT YOU WILL BE DOING
Ensure all team members comply with part 135 operation specs and company General Operations Manual.
Partner with Chief Pilot, Director of Operations, and Director of Maintenance to help create department and company policies.
Support of flight crews, sales managers, and aircraft owners with the operational requirements of the flight for domestic flights.
Provide support to flight crews, PJAs, and aircraft owners with the operational requirements of the flight for domestic flights.
Manage all international and domestic flight operations.
Oversee and provide trip services setup and management.
Oversee crew accommodations and ensure department stays on budget.
Be the subject matter expert for FAA Part 135 regulations
Coordinate international handling with third-party vendors
Optimize fleet utilization and charter scheduling.
Other duties as assigned.
WHAT EXPERIENCE WILL SET YOU UP FOR SUCCESS
Bachelor’s degree preferred
5+ years’ experience in Aviation Operations / Flight Support Manager
Have a strong understanding of Operational Control and Flight Releases
Have a working knowledge of international regulatory agencies
High level of integrity, discretion, and confidentiality.
Strong ability to multi-task in a fast-paced environment
Customer service, flight following, and trip management
Strong verbal and written communication skills
Microsoft office suite
Working knowledge of aviation industry software
SCHEDULE
This role will require a flexible schedule which could include nights, weekends, and Holidays.
PHYSICAL DEMANDS
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
Manual dexterity required.
Company Culture:
Teamwork, culture, environment – [redacted] is driven to be the best in our industry – to change our industry by creating an environment where our team members can be their very best individually and collectively.
We\'ve built a culture based on core values like teamwork, hard work, and empowerment. [redacted] fosters an environment of safety-first flight operations and service-first client relations. We believe our people are our greatest asset and we encourage contribution and collaboration. Utilizing the latest technologies interwoven with industry-leading business practices ensures an environment of peak productivity and professionalism.
About Us:
[redacted] has built a reputation for being the premium brand within the private jet community. We offer three products to support our client’s needs: Aircraft management, Aircraft charter, and sales & acquisitions. All three products work synergistically with each other and give our customers end to end support for all their aviation needs. People and culture are everything at [redacted], it’s who we are and what we are about. We are a team of like-minded people, that all possess the [redacted] core values, and are driven to provide our clients with the best private aviation experience in the world.