Description
About us
[redacted] is a multinational game-changing boutique airline targeting scheduled leisure luxury air services with an all-premium-class cabin. All our aircraft are fitted with full-flat-bed seats with no compromise to the high-end experience.
Joining our team to Manage the Training for Cabin Crew, we are looking for
Cabin Crew Training Manager
Your Role
An experienced cabin crew instructor that reports to the NPCT and assists him/her in monitoring and implementing the training activities for cabin crew.
You will:
Exercise, on behalf of the Nominated Person Crew Training, authority over all the activities of Cabin Crew Training on ground and in flight
Ensure the OM-D sections related to cabin crew training are relevant and up to date and advise the NPCT on any necessary changes to cabin crew training procedures and programs
Coordinate with the Lead - Training Planning the scheduling of CCIs and CRM Trainers-Cabin Crew for training duties.
Assist the Nominated Person Crew Training in ensuring third party training facilities and equipment comply with Regulatory and Company standards.
In cooperation with Crew Planning, ensure sufficient CCIs and CRM Trainers-Cabin Crew are available to complete required training of operating crew members.
Supervise the training of all CCIs and CRM Trainers-Cabin Crew and maintain their proficiency
Oversee the timely completion and submission of cabin crew training records to the Training Department’s administrator.
Ensure all CCIs and CRM Trainers-Cabin Crew are standardized in line with Operations Manual Part D.
Assist with the development and provision of appropriate training material for operational crew to ensure they maintain recency and competency.
Collect, analyze, and compile feedback from the CCIs and CRM Trainers-Cabin Crew to assist in the continual improvement of the Training Department’s procedures and programs.
Undertake other duties as directed by the Nominated Person Crew Training.
Your Profile:
Ideally, you have
Academic degree or equivalent training in personnel management
8 or more years of relevant work experience in the airline industry
Current Cabin Crew Instructor with at least 3 years of experience in the role
Previous experience in managing a group of people and a flexible approach to work
Thorough knowledge of cabin crew operational environment and standards
Ability to inspire, and build trust and respect among crew community
Excellent people management skills including a strong capability to handle difficult conversations and coaching conversations
Good communication and interpersonal skills with excellent command of written and spoken English
High level of computer literacy e.g., Excel, PowerPoint, MS Word
[redacted] IS AN EQUAL OPPORTUNITY EMPLOYER