Description
Ensures passengers abide by all safety regulations during flights while providing excellent customer service.
Responsibilities
Ensures passengers comply with Federal Regulations during all flight activity.
Brief passengers on the safety features of the aircraft.
Assist and command the cabin in the event of an aircraft emergency, medical emergency or aircraft evacuation.
Operate all emergency equipment including fire extinguishers, life rafts, oxygen equipment and automatic external defibrillator (AED).
Document all cabin maintenance issues with Pilot in Command
Brief and assist passengers with aircraft convenience systems such as entertainment, high speed data systems, and phone capabilities.
Assist passengers with carry-on luggage, seating for adults and children including passengers with disabilities
and children who require restraint systems
Plan, order, prepare and serve all meals and beverages. Develop standard stock and source vendors for aircraft cabin, lavatory and galley.
Ensure aircraft is prepared to specifications prior to each flight
Ensure aircraft cabin is clean and aircraft water and lavatories are serviced prior to each flight.
Conduct preflight check of all cabin safety equipment prior to each flight
Provide professional and exceptional customer service to passengers
Ability to manage difficult or emotional customer situations and react accordingly within proper guidelines
Accomplish tasks that may be outside the written requirements stated in job description
Flexibility with schedules, includes weekends, holidays, evenings, days. Ability to prepare for a flight at a moment’s notice
May be required to supervise the work of a contract or part time cabin safety attendant, in addition to training a contract or part time crew member on the safety features of a particular aircraft
Qualifications
High School diploma or general education degree required; college degree preferred
1 to 3 years commercial or corporate large cabin aircraft aviation experience preferred
Culinary and food service skills at a four star level
Safety training from an approved Jet Edge vendor or ability to obtain
Must be able to work on an on-call basis
Primary residence with a (1) hour drive from KACY or willing to relocate
Valid Passport
Basic computer (Microsoft Outlook, Word, Excel, etc.) and electronic tablet skills, as well as aircraft software solutions and technology