Job Description: The Manager, Inflight Standards advises the Director, Flight Standards on matters pertaining to the standardization of Flight Attendant ground training and line operations. The Manager, Inflight Standards ensures consistency of Inflight standards, policies, procedures and practices. The Manager, Inflight Standards selects and hires Standards Flight Attendants, provides initial and recurrent training as well as conducts monthly teleconferences to communicate latest changes and focus areas for continuous improvement. The Manager, Inflight Standards conducts annual standard evaluations on each standard Flight Attendant as well as mentors and coaches them in their evaluator role. The Manager, Inflight Standards reviews Inflight aircraft and service standard operating procedures and checklists to ensure compliance with company standards while delivering an exceptional Owner experience. The Manager, Inflight Standards audits and evaluates training activities during recurrent and initial training to ensure compliance and provide input to the Manager, Inflight Training. The Manager, Inflight Standards audits aircraft interior conditions and ensures cabin safety and service equipment is properly configured. 30%: Develops in conjunction with the Chief Flight Attendant, aircraft service standards, systems and equipment checklists as well as non-normal procedures to ensure compliance with company and FAA standardization policy. Provides input to revisions of the FOM, FAM, and other company manuals. 20%: Develops, in conjunction with the Manager, Inflight Training, Initial and Recurrent In-Flight Training programs to include issues related to standardization as well as service standards necessary to deliver an exceptional Owner experience. Provides inflight standardization input to lesson plans, training guides, and training manuals. 20%: Audits and evaluates cabin trainers and ground trainers of Recurrent and new hire flight attendants for compliance with FAA and company standardization. Audits aircraft cabin conditions and ensures that all safety and service equipment is properly configured for the aircraft. 20%: Conducts annual standard rides on each Flight Attendant as well as continuous mentoring and coaching in their evaluator role. Conducts initial and recurrent training sessions as well as monthly teleconferences to communicate latest changes and focus areas for continuous improvement for Standards F/A group. Conducts standards rides with line F/As. 10%: Develops and implements standardization programs for training vendors as well as providing inflight standardization input to lesson plans, training guides, and training manuals used at training vendors. Requirements: Education Level: High School Graduate or Vocational Training Course of Study/Major: Aviation, Service, Management Type of Credentials/Licenses: FAR part 135/121/91/91K Flight Attendant Certification and Qualification Related Work Experience: 6-8 years Demonstrated leadership skills as aflight attendant line and/or ground trainer. 4-6 years of [redacted] flight attendant experience. Experience as subject matter expert of Flight Attendant Manual (FAM). Experience as subject matter expert with the Inflight Systems and Service Standards Manual. Excellent written and oral communications. Experience with Microsoft Word, EXCEL and Outlook or similar software programs. Ability to work in a team environment while managing a remote workforce. Knowledgeable in Flight Attendant Collective Bargaining Agreement (FA CBA).