The SIC is the face of [redacted] providing not only technically accurate and safe transportation but also providing a world-class service experience for the Owner and their guests.
The SIC is expected to effectively wear many hats resulting in a concierge service level experience with roles ranging from professional aviator to in-flight service provider. This position is a dedicated crew position, flying the same Gulfstream V. He/She will follow an on-demand schedule.
The SIC is expected to live by [redacted] three fundamental principles: Employees are the foundation of a service organization; fanatical attention to detail; and we ask everyone to make their decisions with long term relationships in mind.
RESPONSIBILITIES:
Responsible for the safe and efficient conduct of assigned flight schedules, and adherence to all regulatory and manufacturer’s rules and guidelines.
Greet Owners and their guests pre-flight, make introductions and brief them on the specific flight/trip and verify itinerary/provide passengers with weather updates and safety briefings and explain any changes to itinerary.
Act as a liaison for Owners/ passengers and [redacted] from the time the Owners/passengers arrive at the FBO until they have safely landed at their destination and have departed the final FBO.
Must deliver as needed, in-flight service including the handling of alcohol and the service of catering as well as the proper loading and stowing of all baggage.
Maintain the integrity of the cabin by cleaning, organizing, and stocking prior to each trip.
Other duties as assigned depending on assignment.
REQUIREMENTS
EDUCATION:
High School Diploma required; Bachelor's Degree preferred
EXPERIENCE/LICENSES:
Must have a US ATP License
1500 total flight hours minimum, of which 500 hours as a PIC and multi engine.
First Class Medical with unrestricted ability to travel worldwide
FAA A/P or Aircraft Maintenance Engineer license a plus
OTHER ESSENTIAL QUALIFICATIONS:
Unrestricted ability to travel worldwide (consider health and visa status)
Must reside within 2 hours of (KCAK) Akron, Ohio.
Required to work varying hours including day and night; weekdays, weekends and holidays.
Able to manage rest in order to always be prepared for flight duty during their tour.
Service-oriented with a neat, well-groomed appearance and a demonstrated ability to make a positive impression including a strong capability to effectively interact with passengers.
Must demonstrate the ability to make quick and accurate decisions while paying close attention to detail, both technically and from a passenger-service perspective.