-Challenge yourself in this exciting Leadership role -An opportunity to be part of the International restart and make a difference to our team and customers -12-month role, full time role based at Heathrow and Hammersmith, London Our ability to stand the test of time has been no coincidence. We’ve come this far because we continue to evolve. It’s a challenge that never ends and drives every individual in our team to make tomorrow better than today for our customers. Our offshore ports each have a personality of their own. When your part of the offshore Qantas family, you might be physically apart but you’re still a close part of our team. Operations are the heart of our business. It’s here people connect with the spirit of Australia from the confidence of seeing and interacting with our people, to the sheer awe that comes from watching our aircraft take off and land. In this dynamic and constantly evolving sector, it’s your drive to deliver our business goals that will keep our organisation competitive for the future. Taking ownership is critical. Whether we’re working individually or as a group, we challenge ourselves to deliver results. The Learning Manager Cabin Crew UK is responsible for the planning, coordination and training delivery for our London Based cabin crew operations. Acting as a key business partner to the local Cabin Crew base manager, this role provides advice, leadership, coaching and strategic solutions, leveraging off current adult learning methodologies, to ensure the smooth transition of business strategy and operational requirements into training delivery and implementation. You will manage a team of SME Facilitators crew-to-ground and provide regular skills sessions, advice and coaching to cabin crew team members on new products, service and leadership. You will action all aspects of training planning and coordination, deliver training, conduct assessments and actively drive best practice approaches in training delivery. You’ll have - Exceptional presentation and facilitation skills as well as knowledge of adult learning principles through various training methodologies and learning solutions Experience working in L&D -training management, business partnering, consulting or similar activities HABC Level 3 or 4 Certificate in Education and Training (QCF) Influencing skills, especially at strategic level Customer and delivery focused Sound analytical, conceptual and problem-solving skills Exceptional customer, communication and presentation skills Exceptional leadership and people management capability with the ability to lead, motivate, engage and develop high performing teams Project management and process improvement experience and expertise, including experience leading/managing a training team Self-motivated, proactive, and able to deal with ambiguity, complexity and confidential information Strong negotiation and influencing skills to effectively address even the most resistant stakeholders and challenging situations Demonstrated ability to work cross-functionally and think both critically and strategically Exceptional written and verbal communication and influencing skills with the ability to communicate with technical and non-technical stakeholders High degree of computer literacy –experienced user of MS Office suite The [redacted] strongly believe that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. It is the intention of the [redacted] to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. If you’re up for achieving the impossible, register your interest and we’ll be in touch. **Please note in order to be eligible to apply for this role you must have the right to live and work in the UK**