Description
Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
The Chief Flight Attendant will support the Vice President Aviation to ensure the safety, consistently, and exceptional performance of all required duties of the Flight Attendants as required by the General Operations Manual (GOM). This position will supervise the Assistant Chief Flight Attendant/ Flight Attendants to provide daily operational oversight. In addition, this position will provide a quality work environment that promotes safety, professional growth, leadership, accountability and motivation. The Chief Flight Attendant will be accountable for defining training and evaluation programs for all phases of specialized aviation cabin operations with special emphases on guest experience and safety. The Chief Flight Attendant is an integral and vital part of the flight crew, sharing responsibility for safety and participating in decision making with the pilots as it impacts the entire flight. All duties are to be performed in accordance with departmental and [redacted] policies, practices and procedures.
Oversee all areas of the Cabin Experience Operation for which he/she is assigned by the Vice President of Aviation. These areas include but are not limited to: Training, Standards, Standardization, Quality, Reporting, Documentation, Publications, Regulations, Oversight, Regulatory Interface, and International Operations.
Monitor day-to-day operations to insure all charter and managed aircraft are staffed and evaluate the performance of cabin crewmembers for compliance with Company procedures and government regulations.
Ensure compliance with the latest developments within the business aviation community, including Federal, State, local and foreign regulations affecting operations.
Collaborate with all members of the management staff to coordinate and schedule domestic and international operations.
Define crew scheduling, passenger and catering profiles, ordering of inflight supplies and equipment standards and guidelines.
Perform all other job related duties as requested.
Required:
At least 10 years of Corporate/Airline or equivalent work experience.
At least 10 years of experience in a VIP service setting.
At least 2 years of experience in an Aviation Management position.
Excellent customer service skills.
Able to lead and mentor a team.
Have interpersonal skill to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High school diploma or equivalent.
Able to effectively communicate in English, in both written and oral forms.
Preferred:
Bachelors degree.
At least 10 years of experience as a Flight Attendant or equivalent work experience.
Previous experience working in a similar resort setting.
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.