Job Description Overview Here at [redacted], our mission is to deliver the best value in the sky and be the most successful airline on Earth! Imagine being a Team Member in an organization introducing 100’s of new aircraft that will double our fleet while scaling the organization’s people, process, and technology infrastructure. Investing in a Rock Star like you will not only make an immediate impact on the business but help us continue building a bench of future leadership. Our Team Members develop their careers rapidly while building key skills that drive long-term success. Be part of our Transformation Journey! Team-driven: Your leaders will be right beside you to mentor, share ideas, and collaborate. Peers and leaders are valuable contributors. The Sky is No Limit: Our constant growth means boundless career opportunities. There is no limit to how fast and how far you can grow within this organization. The Giving Spirit: We are committed to giving back to the communities where we live and work. Why Spirit? Competitive base salaries with robust health & welfare benefits Agile career paths and accelerated career advancement Travel & flight benefits for you and your family About this Job The Inflight Supervisor on duty will be the single point of contact for all operational issues as they relate to Inflight (e.g. tracking of all incidents, illnesses, injuries, delays and cancellations). Actively and consistently enforce Federal Aviation Regulations as well as Company policies and procedures. Collaborate with other departments to ensure the highest level of safety, efficiency, and overall success of the Company. This will be accomplished one journey at a time while taking care of each other and our guests. Responsibilities Ensure the welfare of each other and our guests is an ongoing safety practice. Anticipate the needs of each other and our guests by exceeding expectations in attentiveness. Provide a professional, friendly and seamless experience. Show respect for each other\'s and our guest\'s time. Achieve and improve performance of daily operations by monitoring flight attendant delays and cancellations attributed to Inflight. Conduct second level research on all incidents, customer complaints and reports requested and follows through with appropriate progressive discipline. The ultimate resource for flight attendants by being the liaison between the flight attendants and all other departments via Help Desk. (Examples include, but are not limited to: assisting with FMLA application, handling crew pay/scheduling questions or concerns, directing inquiries to the appropriate parties within the organization). Responsible for tracking reliability, issuing discipline, conducting NOIs, and issuing resolution letters in a fair, consistent, and timely manner. Participate in all daily operational calls. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g. emergencies change in workload, rush jobs or technical developments). Qualifications High School Diploma required; Bachelor’s degree preferred. Two (2)+ years’ experience as a Flight Attendant. At least one (1) or more years of prior management experience. Estimated 50% travel time. Thorough knowledge of Microsoft products such as Excel, Outlook, Word, and PowerPoint, as well as a thorough knowledge of Citrix. Ability to utilize all available technology to create, edit and maintain all necessary information. An intermediate understanding of all applicable Federal Aviation Regulations and how they apply to our daily operations. An understanding of a Flight Attendant’s role and daily job duties, as well as Flight Attendant Collective Bargaining Agreements. Advanced understanding of Company policies/procedures as well as the Inflight Performance Management Policy. Must be able to display the utmost professionalism, confidentiality, and good judgment at all times. Ability to interact with crewmembers, fellow supervisors, and management in a positive and constructive manner. Adapt to various work schedules and times. Must be able to adjust thought processes to coincide with the growth and development of the industry, as well as the company. Ability to maintain current [redacted] Flight Attendant Certification *Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. * We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members. EEOC Statement [redacted] is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.