Description
*Must reside within 2 hours of KNEW Lakefront.
SUMMARY:
The Captain is the face of [redacted] providing not only technically accurate and safe transportation but also providing a world-class service experience for the Owner and their guests.
The Captain is expected to effectively wear many hats resulting in a concierge service level experience with roles ranging from professional aviator to in-flight service provider. This position is a dedicated crew position, flying the same Global XRS. He/She will follow an on demand schedule for the owner operating approximately 450 hours a year or or less.
The Captain is expected to live by [redacted] three fundamental principles: Employees are the foundation of a?service organization; fanatical attention to detail; and we ask everyone to make their decisions with?long term relationships in mind.
RESPONSIBILITIES:
• Responsible for the safe and efficient conduct of assigned flight schedules, and adherence to all regulatory and manufacturer’s rules and guidelines.
• Greet Owners and their guests pre-flight, make introductions and brief them on the specific flight/trip and verify itinerary/provide passengers with weather updates and safety briefings and explain any changes to itinerary.
• Act as a liaison for Owners/ passengers and [redacted] from the time the Owners/passengers arrive at the FBO until they have safely landed at their destination and have departed the final FBO.
• Must deliver as needed, in-flight service including the handling of alcohol and the service of catering as well as the proper loading and stowing of all baggage.
• Maintain the integrity of the cabin by cleaning, organizing, and stocking prior to each trip.
• Other duties as assigned depending on assignment.
REQUIREMENTS EDUCATION:
• High School Diploma required; Bachelor\'s Degree preferred
EXPERIENCE/LICENSES:
• Must have a US ATP License
• 5,000 total flight hours minimum, of which 2,000 hours as a PIC of a heavy worldwide business jet
• Must be able to pass First Class Medical
• Global Express type rating preferred
• FAA A/P or Aircraft Maintenance Engineer license a plus
OTHER ESSENTIAL QUALIFICATIONS:
• Unrestricted ability to travel worldwide (consider health and visa status)
• Must reside within 2 hours of New Orleans, LA (KNEW Lakefront).
• Must be available to work an on demand schedule.
• Required to work varying hours including day and night; weekdays, weekends and holidays.
• Able to manage rest in order to always be prepared for flight duty during their tour.
• Service-oriented with a neat, well-groomed appearance and a demonstrated ability to make a positive impression including a strong capability to effectively interact with passengers.
• Must demonstrate the ability to make quick and accurate decisions while paying close attention to detail, both technically and from a passenger-service perspective.