Description
Our Global Security organization is comprised of multiple teams that work together to support our operations around the globe. Our mission is to keep the things that we value safe and secure while protecting the people, assets, and reputation of [redacted]. We protect the people of [redacted] by creating a safe and secure environment for our culture to flourish. From buildings and servers, to prototypes and ideas, we ensure [redacted]’s physical and intellectual assets are safe and secure and make informed decisions to protect [redacted]’s reputation.
[redacted] is seeking an Aviation Manager to work full-time on a dynamic Protective Services team. The role is broad and involves strong operational, strategic, and interpersonal skills. Managers interface with employees and support staff across multiple teams within and outside of [redacted]. The ideal candidate will understand the principles of Private Aviation, Safety Standards, Privacy, and regulations. The successful candidate will serve as a point of contact and subject matter expert on best practices for private air travel.
We are looking for a customer service-oriented individual that is diligent, detail-oriented, proactive, works very well both independently and in a team, and has demonstrated excellent judgment and decision-making skills. This is a full-time position reporting to the Director of Protective Services.
Aviation Manager, Protective Services Responsibilities
You will be a primary point of contact for aviation related projects (a strong background of corporate aviation related experience is required)
Develop [redacted]’s Aviation Safety Standards and ensure vendor compliance
This includes managing schedules, identifying risks, and clearly communicating this information to the stakeholders
Conduct regular audits and QBR with aviation vendors
Educate others about the Aviation Program capabilities to balance the needs of our users with the solutions that aviation can provide
Administrative work involved will be the tracking of flight details and cost
Planning, scheduling, coordinating, and monitoring travel for our executive team in a dynamic global environment
Identify, onboard, and manage third party aviation vendors
Leverage expertise in aviation subject matter to support and solve problems for the team and users of the Aviation Program
Own the overall security and regulatory compliance for Private Air travel
Work closely with Protective Services, Admin team and advance team to ensure on-going support for Air security initiatives and policies
Assist the Executive Admin team with travel documents, approval and tracking
Adhere to privacy and confidentiality guideline and policies
Engages and inspires others, sought out for expertise, assistance, and mentorship
Inclusive and respectful in working with others and conveys a sense of trust and integrity
Work flexible hours to meet the business needs
Minimum Qualifications
Bachelor’s Degree
10+ years of experience in Private Aviation, Corporate Aviation, or similar experience. Experience in aviation safety and security
Experience in planning, scheduling, and coordinating travel for the executive team domestic and international
Presentation experience
Experience in solving logistical problems and working cross functional
Experience analyzing information, determine contexts, take appropriate action, and choose the course of action
Experience communicating, presenting, and fielding questions from Executives and their staff
Interpersonal experience and customer service mentality
Communication experience to include listening, precision questioning
Project management experience to include organization, communications
Problem solving experience
Preferred Qualifications
Experience building out an aviation department, designing governance framework and developing safety standards
Strong network in the Aviation field
Foreign language, overseas work experience, travel, and professional network development
Experience analyzing intelligence and threat reports to determine the risk level to a location, event, or a person to scope resources appropriately
Excellent attention to detail, communication, organizational and customer service skills
Experience multi-tasking with a calm sense of urgency
Austin, TX | Menlo Park, CA | Seattle, WA | New York, NY