The SHOW comes alive at [redacted]!
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Assistant Manager of Operations assists the Manager of Operations in the day‐to‐day operation of the flight schedule. Performs Quality Assurance (QA) on all workflow products completed by schedulers. Monitors the operation and projected demand and advises the Manager of Operations on possible solutions or scheduling conflict. Monitors airspace and destinations for flight restrictions and weather that could impact the operation, verifies that destination FBO’s are equipped to support MGM Resorts aircraft and makes flight related decisions using this information. Enforces policies and procedures within the Operations section. Communicates information and decisions immediately to the Aviation Leadership Team. Assist in the assignment of aircraft and crew members to flights, and coordinates with hosts and Executive Assistants to match the proper aircraft to the appropriate mission. Monitors the flight documentation to ensure safe operations, and desired guest experience. Mentors and for the purpose of accuracy and product quality, supervises Flight Operations Coordinators. Candidate should display strong leadership abilities that align with MGM Corporate culture. Ability to establish and enforce protocols to better the daily operation and logistics of the MGM Aviation Department.
THE DAY TO DAY:
Supports the Manager of operations in the day‐to‐day flight operations which may include drafting and creating Flight Coordinator Operations schedule, maintaining department records, and providing analysis of corporate monthly reporting.
Reviews and evaluate all phases of flight related procedures compliance. Works closely with Maintenance to ensure the most appropriate aircraft are assigned per the mission profile.
Assigns aircraft and crew members to flights, and coordinates with hosts and executive assistance to match the proper aircraft to the appropriate mission. Coordinates with Trip Captains to ensure safe operations, and desired guest experience.
Monitors airspace and destinations for flight restrictions and weather that could impact the operation and makes flight related decisions using this information. Communicates information and decisions immediately to the Aviation Leadership Team.
Coaches, Mentors, and evaluates the Operations Coordinators by assisting with continuous training.
Works within MGM Resorts Aviation flight operations to maintain a culture of safety with efficient procedures that support customer service Performs duties as Flight Operations Coordinator as needed.
THE IDEAL CANDIDATE:
1+ year's experience in a Flight Operation as a Coordinator, Schedule, Manager or Crew member, including supervisory experience.
Experience in developing and administering operations training programs focused on Operations and guest experience.
Experience with High End VVIP Customers in an Aviation or resorts setting.
Has knowledge of FAR’s and regulatory requirements and familiarity with Customs and Immigration, TSA, and DHS regulations and requirements Strong leadership and Communication skills Ability to work in a fast-paced environment.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Professional and personal development through programs and networking opportunities